Christan Wright
Dagsboro
Summary
Compassionate Patient Service Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with a strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational skills and enjoy learning different specialties.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Beebe Medical Group
Millville
03.2023 - Current
- Scheduled patient appointments and managed calendars for multiple providers.
- Verified insurance information, collected payments, and scheduled appointments.
- Facilitated communication between patients and healthcare providers.
- Managed patient check-in and check-out processes efficiently.
- Worked in Primary Care, Dermatology, urology, Endo/Neurology.
Patient Service Representative
Delaware eye institute
Rehoboth Beach
07.2022 - 03.2023
- Managed patient check-in and check-out processes efficiently.
- Scheduled patient appointments and managed calendars for multiple providers.
- Inputted patient demographic data into electronic health record system.
- Adhered to HIPAA regulations when handling confidential patient information.
Internal Services
M&T BANK
Millsboro
01.2017 - 07.2022
- Processed and delivered mail to appropriate departments efficiently.
- Provided customer service support to internal clients.
- Assisted internal customers with inquiries and requests related to mail delivery.
- Maintained accurate records of all packages sent or received.
- Coordinated and processed incoming and outgoing mail with accuracy and efficiency.
Mail Services
CANDY KITCHEN
01.2015 - 12.2017
- Processed and packaged candy and merchandise for all stores efficiently.
- Managed incoming orders from online customers and phone calls promptly.
- Assisted manager with daily operations
- Performed packaging duties by following instructions and safety regulations.
Staff Member
Sonic Drive-In
05.2014 - 06.2015
- Performed opening and closing duties
- Ensured quality control standards were maintained when preparing food orders.
- Took accurate drink orders from customers at the counter or drive-thru window.
Bakery
SMITH ISLAND CAKE COMPANY
Ocean City
09.2013 - 01.2014
- Produced stacked and layered cakes with precision and creativity.
- Decorated crumbed cakes for visual appearance.
- Packaged cakes to ensuring quality presentation.
- Conducted quality checks on finished products to uphold company standards.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Achieved high-volume turnouts, consistently meeting production targets.
Education
A.A.S - Medical Technology
Wic Community College
Salisbury, MD08.2021
Certificate - vet tech assistant
Wic Community College
Salisbury, MD01.2012
High school diploma -
Broadneck High School
Annapolis, MD06.2011
General educational development - General Studies
Anne Arundel Community College
Annapolis, MD01.2011
Skills
- Work ethic
- Team collaboration
- Customer service
- Shipping logistics
- Organizational skills
- Problem-solving
- Computer proficiency
- Cash handling
- Time management
Timeline
Patient Service Representative
Beebe Medical Group
03.2023 - Current
Patient Service Representative
Delaware eye institute
07.2022 - 03.2023
Internal Services
M&T BANK
01.2017 - 07.2022
Mail Services
CANDY KITCHEN
01.2015 - 12.2017
Staff Member
Sonic Drive-In
05.2014 - 06.2015
Bakery
SMITH ISLAND CAKE COMPANY
09.2013 - 01.2014
A.A.S - Medical Technology
Wic Community College
Certificate - vet tech assistant
Wic Community College
High school diploma -
Broadneck High School
General educational development - General Studies
Anne Arundel Community College