Highly motivated and enthusiastic professional with extensive experience managing training programs, providing technical support to customers, and overseeing PoC initiatives. Proven ability to research, diagnose, troubleshoot, and identify solutions to resolve customer issues, consistently delivering positive customer satisfaction. Adept at contributing to the enhancement of standard operating procedures and technical support materials. Eager to bring a wealth of skills and expertise to drive success in challenging and dynamic environments.
Working for a Biotechnology company where I play a pivotal role in the development of minilabs for measuring vitamins and minerals in foods and nutritional status in animals and humans
preparation of standards, buffers and lab organization
Manage and record technical issues in CRM, Prepare accurate and timely reports, Document knowledge in terms of tech notes and articles
undefinedEnglish, native speaker; excellent in speech and writing, French, native speaker; excellent in speech and writing, German, intermediate in speech and good at writing, Microsoft Office (Excel, Word and PowerPoint), CRM, , Class B driving licence