Experienced in managing operational services for major UBS locations, with a strong focus on delivering best-in-class client services. Successfully coordinated nearshoring efforts, establishing a Polish hub to enhance operational efficiency. Proven track record in managing complex projects, including platform migrations, regulatory rollouts, and company migrations. Committed to leveraging expertise in project management and service optimization to drive organizational success.
Oversaw teams across Europe ( 180 FTE ) to deliver exceptional client service.
Ensured successful integration of former Credit Suisse activities into UBS entities in Luxembourg, Italy, and UK.
Manage all local operational services, encompassing coordination and development of nearshoring activities in Wroclaw/Poland.
Overseeing all local operational services
Managed Securities Settlement and CAIP operations for IB and GWM
Promoted to Associate Director 1998
Promoted to Director 2005
Promoted to Executive Director 2010
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