Protel
Christin Trauth
Bruchsal
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Office Manager
Kahraman GmbH & Co. KG (Vodafone)
03.2024 - Current
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Writing the work schedule for 50 employees
- Preparatory accounting
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Stay Abroad
Travel
12.2023 - 02.2024
- Excellent communication skills, both verbal and written.
Receptionist
Robinson Daidalos
04.2023 - 11.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Sea Cloud Cruises
10.2022 - 03.2023
- Completed data entry and filing to keep records updated for easy retrieval.
- Prepare emergency lists for the 1st officer.
- Checking and processing invoices and payments
- Responsibility that all guests are on board before the ship leaves the port
- Check and close the cash register after each trip
- Agreeing, coordinating and implementing tasks with the manager
Deputy Event Manager
Novotel
07.2020 - 09.2020
- Due to Covid-19 and the associated closure of all events, change to the
Hotel management school. - Preparation of offers and contracts, taking into account customer requirements and in close cooperation with event managers and management.
- Professional advice for customers on the phone or in face-to-face meetings.
- Collaboration in success control and follow-up as well as active participation in team meetings after the conclusion of events.
- Agreement and coordination with the department heads.
Stay Abroard
Travel
08.2016 - 06.2017
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - International Management
Victoria University
Berlin, Germany 04.2001 -
Master Professional - Business Administration And Management
Hotel Management School
Heidelberg, Germany 04.2001 -
Instructor Certificate
IHK Heidelberg, Germany07.2020
Apprenticeship in Hotel Management -
Novotel
Karlsruhe, Germany 04.2001 -
Skills
- Performance reviewing
- Continuous Improvement
- Mail handling
- Budget Administration
- Effective Multitasking
- Staff Training
- Interpersonal Communication
- Team Leadership
- Adaptability and Flexibility
- Reservation Management
- Human Resources Management
Software
Opera
Fidelio
Microsoft office applications
Outlook
Datev
Timeline
Office Manager
Kahraman GmbH & Co. KG (Vodafone)
03.2024 - Current
Stay Abroad
Travel
12.2023 - 02.2024
Receptionist
Robinson Daidalos
04.2023 - 11.2023
Receptionist
Sea Cloud Cruises
10.2022 - 03.2023
Deputy Event Manager
Novotel
07.2020 - 09.2020
Stay Abroard
Travel
08.2016 - 06.2017
Bachelor of Arts - International Management
Victoria University
04.2001 -
Master Professional - Business Administration And Management
Hotel Management School
04.2001 -
Apprenticeship in Hotel Management -
Novotel
04.2001 -
Instructor Certificate
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