Christine Zheng
Summary
Multi-talented Events & Production Manager with over 10 years of experience in orchestrating large-scale events for multinational corporations. Skilled in multitasking, leadership, negotiation, and creative problem-solving. Passionate about delivering exceptional results and ready to contribute to the organization's success!
Overview
10
10
years of professional experience
Work History
Events & Production Manager
NBCUniversal International
06.2021 - Current
- Spearheaded conceptualization, planning, and flawless execution of over 100 diverse events, ranging from on-ground to online formats, for top Fortune 500 companies worldwide, collaborating seamlessly with Catalyst, Ad Sales, and sponsors at CNBC International.
- Expertly negotiated contracts, led pre-event consultations, meticulously managed budgets, and ensured seamless execution of all event components, including venue selection, vendor management, agenda development, event promotion, AVL, printing, shipping, and event staffing.
- Established and nurtured strong relationships with clients, resulting in increased customer satisfaction and a high rate of repeat business.
- Facilitated seamless coordination with marketing departments to align production schedules with demand forecasts, optimizing efficiency and enhancing customer satisfaction.
- Acted as a key liaison person for booking audiences and speakers, including C-level executives, ensuring all interactions were professional and aligned with organizational objectives.
Innovation & Purchasing Director
Riviera Events
01.2019 - 06.2021
- Outsourced & Liaised vendors to year on year improvement of agency average gross margin increasted to 10-15%
- Managed on-going recruitment of new vendors offering valuable new skill sets or competitive quality / cost ratio
- Responsible for all representative offices (Shanghai, Guangzhou, Shenzhen, Chengdu, Beijing, HongKong, Macau, Singapore, Bangkok) events quality control, onsite client management
- Recruiting new marketing trend and technology for ongoing pitches
Greater South China Area Operation Manager
Riviera Events
09.2017 - 12.2018
- Directed event budgeting and quality control efforts for the South Asia region, ensuring optimal resource allocation and adherence to quality standards.
- Monitored and controlled overseas projects, adeptly handling and troubleshooting clients queries on event days to guarantee the highest level of satisfaction.
- Managed a diverse team of over 15 staff members across the Asia and China markets, overseeing operational functions and event management to ensure alignment with company standards and objectives.
South China Area Manager
Riviera Events
06.2014 - 09.2017
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Event Planner
Riviera Events
11.2013 - 06.2014
- Responsible of achieving the sales objectives and revenue goals for Southern China area
- Collaborated with cross-functional teams to ensure delivering client core event messaging and branding alignment
- Established partnerships with local businesses to enhance event offerings and drive additional revenue streams.
Education
Business Administration and English -
Shanghai TV University
Shanghai, China 09.2006 - 2009.05
Skills
Quality Inspection
undefinedReferences
- Deutsch A1 Zertifikat
- Available upon request
Timeline
Events & Production Manager
NBCUniversal International
06.2021 - Current
Innovation & Purchasing Director
Riviera Events
01.2019 - 06.2021
Greater South China Area Operation Manager
Riviera Events
09.2017 - 12.2018
South China Area Manager
Riviera Events
06.2014 - 09.2017
Event Planner
Riviera Events
11.2013 - 06.2014
Business Administration and English -
Shanghai TV University
09.2006 - 2009.05
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