CHRISTÉNE A. Venter
Swakopmund
Summary
Experienced with coordinating client bookings and managing schedules efficiently. Utilizes strong negotiation and organizational skills to secure optimal outcomes for clients. Track record of maintaining client satisfaction through effective communication and problem-solving abilities.
Overview
2025
2025
years of professional experience
Work History
Bookings Agent
SandWaves Adventures Swakopmund
08.2023 - 02.2025
- Successfully managed and coordinated client bookings, enhancing customer satisfaction and encouraging repeat business through strong sales techniques.
- Maintained accurate booking records and databases to ensure seamless operations.
- Handled bookings via online platforms, WhatsApp, and email, with prompt follow-ups to maximize client satisfaction.
- Provided detailed information on services, pricing, and availability, contributing to improved conversion rates.
- Collaborated with travel agencies and service providers to negotiate competitive rates and secure reservations.
- Oversaw operational time management, stock orders, and inventory counts to support efficient daily operations, demonstrating problem-solving and independent thinking.
Banquet Waiter
Küska / Lions Club
2023 - 2024
- Delivered exceptional service by handling payments and transactions accurately in a competitive, team-oriented environment.
- Built strong interpersonal skills through frequent customer interactions in diverse environments.
- Worked closely with event organizers and kitchen staff to coordinate service flow and address guest needs, following orders precisely while contributing to team success.
- Supported smooth event transitions by efficiently clearing and resetting areas.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
Bookkeeper
Reed
01.2021 - 12.2022
- Prepared and submitted VAT returns in full compliance with regulatory requirements.
- Maintained accurate financial records and general ledger in alignment with company policies.
- Monitored invoicing processes and prepared financial statements to inform business planning.
- Managed daily financial transactions with precision and attention to detail, including handling petty cash and basic admin tasks.
Skills
- Teamwork
- Patience
- Positive Attitude
- Proactive Learning (Fast Learner)
- Reliability
- Adaptability
- Energetic and Cheerful
- Great Problem Solver
- Independent Thinker
- Competitive
- Honest
Languages
English
Advanced (C1)
Afrikaans
Advanced (C1)
Timeline
Bookings Agent
SandWaves Adventures Swakopmund
08.2023 - 02.2025
Bookkeeper
Reed
01.2021 - 12.2022
Banquet Waiter
Küska / Lions Club
2023 - 2024
Hobbies
- Photography
- Traveling
- Photo Editing
- Video Creation
- Digital Design
Refernce
- PJ Breitenbach
Primal Journeys Namibia
+264 81839 9685
- Eben Burger
Barefoot Adventures Travel
+264 81 382 1211
- Cleo C King
Nam Guru and Mama Afrika
+264 81 334 1099
-Amore Baynard
Sandwaves Adventures
+264 81 143 3550