Christopher Brown
Middletown
Summary
Proven track record in enhancing customer satisfaction and engagement, notably at Price Honda, where meticulous automobile inspection and a commitment to safety and cleanliness were paramount. Skilled in maintenance and repair, alongside exceptional documentation skills, ensuring operational excellence and a professional service environment. Demonstrated ability to build customer loyalty through outstanding service and attention to detail.
Overview
2
2
years of professional experience
Work History
Lot Attendant
Price Honda
12.2023 - Current
- Parked and retrieved cars according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Followed safety protocols for personal, guest and automobile safety.
Usher, Cashier, Concessions
Westown Movies
03.2023 - 03.2024
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold admission, processed payments, and issued tickets.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Maintained clean and organized venue to create pleasant experience for guests.
Seasonal Associate
Kohl's
12.2022 - 02.2023
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Education
No Degree - Automotive Technology
Delaware Technical Community College
DE05-2026
High School Diploma -
Appoquinimink High School
Middletown, DE06-2022
Skills
- Automobile inspection
- New inventory inspection
- Work order prioritization
- Vehicle detailing
- Documentation skills
- Maintenance and repair
Timeline
Lot Attendant
Price Honda
12.2023 - Current
Usher, Cashier, Concessions
Westown Movies
03.2023 - 03.2024
Seasonal Associate
Kohl's
12.2022 - 02.2023
No Degree - Automotive Technology
Delaware Technical Community College
High School Diploma -
Appoquinimink High School
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