CHRISTOPHER Gerstl
Customer Growth Associate
Dublin
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Customer Growth Associate
Google
10.2024 - Current
- Advise SMB clients in English and German on digital marketing strategies, building strong relationships with key decision-makers and managing a diverse portfolio to drive business growth and Google Ads adoption.
- Conduct regular consultations, analyze campaign performance, and provide tailored recommendations to optimize ROI, while proactively identifying new growth opportunities and ensuring client satisfaction.
- Collaborate with internal teams to execute client strategies, deliver exceptional Google-caliber service, and participate in ongoing professional development to enhance digital marketing expertise.
Executive Director
Lesbian and Gay Federation of Berlin-Brandenburg
01.2021 - 09.2024
- Company Overview: Germany's biggest regional LGBTIQ+ non-profit organization
- Successfully leading the strategic planning and execution of Germany's biggest regional LGBTIQ+ non-profit organization, growing funding by over >100% within three years.
- Drive high performance of 5 departments with 28 employees and 30+ freelancers to reach the organization's OKRs.
- Manage multiple government-funded social projects for diverse target groups (e.g. refugees, youth, families) across several territories in Berlin backed by a funding of €X million.
- Streamlined operations by overhauling recruitment, reporting structures, and several new SaaS solutions, resulting in improved efficiency.
- Partnered with large media outlets and provided 50+ speeches and interviews for local, national, and international press across TV and radio.
- Germany's biggest regional LGBTIQ+ non-profit organization
Project Manager
Berlin Alliance Against Homophobia
09.2017 - 12.2020
- Cold called and conducted outreach to partner with new business on reports, growing company partnership by 5% yearly.
- Partnered with multiple decision makers in various businesses to drive key CSR initiatives, including 5 of Berlin's largest employers.
- Executed 3 public campaigns raising awareness around LGBTIQ+ issues across Berlin city in collaboration with a key marketing agency.
- Authored two extensive 50+ page annual activity reports of the 'Berlin Alliance Against Homophobia' which were published and distributed among 200+ businesses.
Education
M.A. - Political Science
Free University of Berlin
10.2019 - 09.2023
B.A. - Political & Social Science
Free University of Berlin
10.2017 - 09.2019
B.A. - Political & Social Science
Sciences Po Paris
08.2015 - 09.2017
Timeline
Customer Growth Associate
Google
10.2024 - Current
Executive Director
Lesbian and Gay Federation of Berlin-Brandenburg
01.2021 - 09.2024
M.A. - Political Science
Free University of Berlin
10.2019 - 09.2023
B.A. - Political & Social Science
Free University of Berlin
10.2017 - 09.2019
Project Manager
Berlin Alliance Against Homophobia
09.2017 - 12.2020
B.A. - Political & Social Science
Sciences Po Paris
08.2015 - 09.2017
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