Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative

CHRISTOPHER IKECHUKWU

IT SUPPORT
SALGITTER

Summary

  • Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Support Specialist

CENTUM-D
03.2019 - 03.2022
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Answered questions and provided information to customers about new software or hardware.
  • Determined hardware and network system issues using proactive troubleshooting techniques.

Education

MBA - International Business

INTEERNATIONAL BUSINESS SCHOOL,ANU.
UKRAINE
02.2019

Skills

  • System Performance Assessment
  • Training Material Development
  • Case Support
  • Service Schedule Coordination
  • User Experience
  • Hardware Replacement
  • Analytical and Methodical
  • Microsoft Active Directory
  • Data Connectivity
  • Software Evaluation

Certification

  • COMPTIA A+ OCTOBER 2022
  • NETWORK+ DECEMBER 2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

IT Support Specialist

CENTUM-D
03.2019 - 03.2022

MBA - International Business

INTEERNATIONAL BUSINESS SCHOOL,ANU.
CHRISTOPHER IKECHUKWUIT SUPPORT