Christopher Perez
Newport
Summary
Highly qualified Concierge Team Member with significant experience in hospitality and customer service roles. Demonstrated ability to provide premium service to guests while effectively handling reservations, inquiries, and complaints. Skilled in multi-tasking under pressure, adept at using hotel management software. Previous role impacted positively by enhancing guest satisfaction levels and improving overall operational efficiency.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
2
2
years of professional experience
Work History
Junior Barista
The grazing ground
Newport
09.2025 - Current
- Prepared and served a variety of coffee beverages efficiently.
- Maintained cleanliness of the coffee bar and dining area daily.
- Assisted customers with menu selections and provided recommendations.
- Collaborated with team members to ensure smooth service operations.
- Managed inventory levels and restocked supplies as needed.
- Engaged with customers to create welcoming and friendly atmosphere.
- Followed health and safety guidelines to ensure quality standards were met.
- Displayed a positive attitude towards customers and co-workers.
- Assisted with stocking inventory when needed.
- Greeted customers upon arrival in a friendly manner.
- Performed cashier duties using the point of sale system.
Concierge Team Member
Pettinaro
Newport
09.2024 - 08.2025
- Welcomed residents and guests, providing exceptional customer service.
- Coordinated reservations for amenities and services within the community.
- Maintained knowledge of local attractions and events for guest recommendations.
- Managed front desk operations, ensuring smooth daily functions.
- Handled incoming calls, directing them to appropriate departments or personnel.
Education
John Dickinson High School
Wilmington, DE05-2026
Skills
- Communication skills
- Team collaboration
- Inventory management
- Customer service
- Event coordination
- Cleanliness
- Cash handling
- Front desk operations
- Vendor interaction
- Fluent in multiple languages
- Strong work ethic
- Excellent multitasking
- Guest relations
- Team player mentality
- Hospitality
- Maintaining composure
- VIP services
- Guest services
- Sales
- Reservations management
- Concierge software proficiency
- Housekeeping
- Efficient resourcefulness
- Multitasking and organization
Timeline
Junior Barista
The grazing ground
09.2025 - Current
Concierge Team Member
Pettinaro
09.2024 - 08.2025
John Dickinson High School