Chung Shen Chang
Marketing with ERP experience
Munich,BY
Summary
With experience working with ERP systems, my skill set has been greatly enhanced. Highly motivated and results-oriented communication and marketing professional with a proven track record of success in developing and executing effective marketing and communication strategies. Expertise in digital marketing, social media management, public relations, and content creation. Strong skills in Adobe Creative Suite for photography and image editing. Demonstrated ability to build and maintain strong relationships with both internal and external stakeholders. Excellent communication and teamwork skills, comfortable working independently or as part of a team.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
ERP Intern
ERS
03.2024 - 09.2024
- Supported users during critical month-end closing activities.
- Performed gap analysis between existing systems and desired outcomes, prioritizing areas for improvement accordingly.
- Managed vendor relationships to ensure timely delivery of required updates and enhancements for the ERP system.
- Contributed to successful organizational change efforts by providing expertise on best practices in ERP utilization.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
E-Commerce Intern
W. L. Gore & Associates
Munich, Bavaria
10.2022 - 3 2023
- Managed translation processes: Coordinated translation projects, including briefing agencies, setting deadlines, and facilitating communication for efficient issue resolution.Spearheaded the complete lifecycle of website content: Designed, developed, and maintained website content.
- Optimized visual assets: Edited and optimized images in Photoshop to ensure seamless integration on the website.
- Collaborated with SEO agencies: Partnered with external SEO agencies to drive organic traffic through continuous website optimization and product detail page refinement.
- Delivered high-quality content: Tested and enhanced website content, ensuring accurate and consistent delivery in all languages.
- Fostered SEO collaboration: Worked closely with SEO agencies to optimize content for increased visibility.
- Use Adobe Creative Cloud tools to crop and modify video or photo files provided by the product team.
Marketing and E-commerce Specialist
Fine Writing Int.
02.2018 - 09.2019
- Retained existing advocates and acquired new ones by analysing previous marketing initiatives and fine-tuning the company's strategy accordingly
- Streamlined demand planning by forecasting annual sales quotas and projecting anticipated sales volume for current and new products
- Devised and deployed tailored marketing and E-commerce strategies to accelerate overall business growth
- Championed the conceptualisation and creation of compelling online and offline marketing content.
Education
Master - International Marketing and Brand Management
Munich Business School
09.2020 - 05.2023
Master - Graduate Institute of East Asian Studies
National Chen Chi University
09.2013 - 05.2018
Skills
ERP (Sage)
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Timeline
ERP Intern
ERS
03.2024 - 09.2024
E-Commerce Intern
W. L. Gore & Associates
10.2022 - 3 2023
Master - International Marketing and Brand Management
Munich Business School
09.2020 - 05.2023
Marketing and E-commerce Specialist
Fine Writing Int.
02.2018 - 09.2019
Master - Graduate Institute of East Asian Studies
National Chen Chi University
09.2013 - 05.2018
Software
Contentful (CMS)
Sage (ERP)
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