A dedicated saleswoman and a store lead. Committed to doing designated tasks efficiently and effectively. Always leading with a positive attitude and ensuring five star customer service.
Overview
7
7
years of professional experience
Work History
Apple Certified Advisor and Floor Lead
Best Buy
10.2024 - Current
Mentored junior sales advisors
Facilitated traffic flow while running the floor ensuring the proper employees were paired with the right customers
Completed the RISE 100 class for management
Was MVP of computer sales and five star satisfaction numerous times
Keeping track of store revenue and deficits while running the floor
Apart of the SEED Program and completed multiple trainings
Consistently maintained customer satisfaction
Pool Manager
Progressive Pool Management
05.2023 - 09.2024
Completed daily pool maintenance and chemical balancing and was soley responsible for ensuring tasks were done for health inspections
Opened and closed everyday from 10:00am-8:00pm
Provided a friendly environment while maintaining safety
Organized pool activities and events for guests.
Head Lifeguard
Arden Pool
05.2018 - 08.2022
Trained the junior lifeguards on emergency response procedures
Provided first aid and emergency care, maintaining calm under pressure during critical moments
Evaluated pool conditions regularly, reporting and fixing maintenance issues to ensure a safe environment for guests
Certified in critical First Aid (before ambulance care) and CPR
Education
Associate of Arts - Animation
Delaware College of Art And Design
Wilmington, DE
05-2023
High School Diploma -
Cab Calloway School
Wilmington, DE
05-2021
Skills
Training and mentoring new employees
Conflict resolution and customer service
Empathy and understanding
Teamwork and collaboration
Animation 2D software expertise
Personable and friendly
Apple certified via SEED
Proficient in every Microsoft and Google application