CLAUDIA SANDOVAL
Kusel
Summary
A dedicated and experienced service member with over 20 years of military service in the United States Air Force (USAF), specializing in medical and leadership roles. Exceptional track record delivering healthcare services and managing complex operations. Committed to excellence and integrity and a high standard of professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Complaints Resolution Superintendent
USAF
12.2023 - Current
- Company Overview: Office of the Inspector General
- Processed 288 complaints for resolution in support of the Ramstien Air Base Community and US Forces in Europe.
- Directed fraud allegations to the Air Force Office of Special Investigations, Economic Crimes.
- Gathered data on trends and provided educational outreach and monthly updates to key leaders.
- Responsible for overseeing base preparedness for operational, exercises and contingencies.
Aeromedical Evacuation Operations Manager
USAF
02.2022 - 12.2023
- Company Overview: Aeromedical Evacuation Operations Manager
- Led 110 across five teams in support of the sole Aeromedical Evacuation unit in US Forces in Europe.
- Oversaw the execution of over 300 missions evacuating wounded and ill service members to higher levels of care.
- Aeromedical Evacuation Operations Manager
Aeromedical Evacuation Training Director
USAF
08.2018 - 02.2022
- Company Overview: Aeromedical Evacuation Training Director
- Oversaw initial, recurring and annual training for 96 flight medics and nurses.
- Directed 20 instructors, training scenario simulations and ensured on-time training for aircrew currency and readiness.
- Aeromedical Evacuation Training Director
Surgical Operations Superintendent
USAF
11.2013 - 08.2018
- Company Overview: Surgical Operations Manager
- Led 150 Airmen across four departments in support of the Misawa, JP military community and their beneficiaries.
- Managed the oversight of the in-patient, surgical and labor & delivery wards caring for over 450 patients annually.
- Surgical Operations Manager
Education
BS - Sports and Health Sciences, Exercise Science
American Public University System
01.2024
AAS - Allied Health Sciences
Community College of The Air Force
01.2012
Skills
- Caring
- Reliable
- Responsible
- Professional
- Logical
- Analytical
- Quality assurance
- Project coordination
- Strategic planning
- Staff management
Certification
- Nationally Registered Emergency Medical Technician
- Aeromedical Evacuation Specialist
- Inspector General Certification
- Inspector General Complaints & Resolutions Certification
- Associate Professional in Human Resources
Timeline
Complaints Resolution Superintendent
USAF
12.2023 - Current
Aeromedical Evacuation Operations Manager
USAF
02.2022 - 12.2023
Aeromedical Evacuation Training Director
USAF
08.2018 - 02.2022
Surgical Operations Superintendent
USAF
11.2013 - 08.2018
BS - Sports and Health Sciences, Exercise Science
American Public University System
AAS - Allied Health Sciences
Community College of The Air Force
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