Claudia Scheible-Dimou
Dietingen
Summary
Dedicated banking customer service representative with strong organizational and interpersonal skills. Known for efficiently resolving inquiries and building lasting client relationships, fostering trust and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Banking Customer Service Representative
Kreissparkasse
10.2023 - Current
- Handled customer inquiries and resolved issues efficiently, ensuring high satisfaction levels.
- Processed loan applications and account openings, maintaining compliance with banking regulations.
- Developed strong relationships with clients, fostering trust and promoting bank services effectively.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
Health Coach
CSeye-fit
01.2010 - 12.2025
- Developed personalized wellness plans to enhance client health and fitness goals.
- Conducted comprehensive health assessments to identify client needs and progress.
- Educated clients on nutrition, exercise, and lifestyle changes to promote long-term wellness.
- Collaborated with healthcare professionals to create integrated care strategies for clients.
- Focus on neuronal stumulation and reguöation nervous system in combination eyesight
- Implemented behavior change strategies, enhancing clients' commitment to their wellness journeys.
- Taught health education classes for community workers and members of public until 31.12.2025.
Eye and Vision Trainer- Selfpayed Education
Dynamic Eye/ Eye-Fitness
01.2010 - 05.2015
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Improved learning outcomes with application of adult learning principles in all training programs.
- Boosted training session effectiveness with integration of multimedia tools.
Optometrie
Schwarzwald Augenklinik
10.2009 - 08.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications in eyehealth technology.
Optician
Fielmann
09.2004 - 09.2009
- Assisted customers in selecting appropriate eyewear based on lifestyle and prescription needs.
- Conducted precise measurements for lens fitting and frame selection, ensuring optimal visual performance.
- Educated clients on proper eyewear care and maintenance to enhance product longevity.
Education
Middle School And 2 Full Educations
Rottweil, Germany09-2001
Skills
- Compliance awareness
- Sales proficiency
- Financial product sales
- Customer service
- Brand representation
- Teamwork and collaboration
- Time management
- Multitasking
- Organizational skills
- Interpersonal skills
- Client confidentiality
Certification
Sparkassenkauffrau
Languages
English
Upper intermediate (B2)
German
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
Banking Customer Service Representative
Kreissparkasse
10.2023 - Current
Health Coach
CSeye-fit
01.2010 - 12.2025
Eye and Vision Trainer- Selfpayed Education
Dynamic Eye/ Eye-Fitness
01.2010 - 05.2015
Optometrie
Schwarzwald Augenklinik
10.2009 - 08.2010
Optician
Fielmann
09.2004 - 09.2009
Middle School And 2 Full Educations