Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Claudio Herrera

Claudio Herrera

Summary

Results-driven Technical-Commercial Hybrid professional specializing in strategic technology sales.

Expert at bridging the communication gap between technical engineering teams and C-level clients to ensure commercial success and project alignment.

Proven ability to translate complex technical requirements into profitable business strategies and solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

REGIONAL SALES MANAGER (DACH) & ACCOUNT/Product Manager

TOP-electronics
03.2023 - 09.2025
  • Commercial Growth: Achieved regional sales quotas overseeing a €2 million budget.
  • Closed 15+ new client opportunities annually and maintained 90% client retention.
  • Revenue Impact: Led the integration of new product brands, projecting 20% revenue growth and creating a 15-20% pipeline increase.
  • Hybrid Value: Served as a crucial technical-commercial bridge to eliminate misalignments between teams/stakeholders.
  • Strategic Sales Cycles: Managed full sales cycles(12-18months), from lead generation to deal closure, focusing on high-value, long-term framework agreements with key DACH accounts. Utilized CRM data (HubSpot/Salesforce) to prioritize high-revenue, recurring deals, driving targeted marketing and contact strategies across the 500+ client portfolio.
  • Technical Portfolio Management: Managed the Vision & Sensing portfolio (OEM custom lenses, thermal cameras, LiDAR, Hyperspectral, RTLS), supporting cross-selling across the entire product catalog (MCUs, Displays, Connectivity) based on project scope and client needs.

TECHNICAL SUPPORT SPECIALIST /Sales Project Manager

Inpixon
08.2021 - 12.2022
  • Full Project Management: Managed the full project lifecycle, from lead qualification and technical scoping to final delivery.
  • Commercial Expansion: Successfully negotiated contracts and identified new business leads across North & South American plus European markets.
  • Liaison: Coordinated between Application Engineering, Marketing, and Sales to translate technical requirements into actionable solutions.


RTLS , Real Time Location System

  • CHIRP, UWB, WIFI, RFID

ONBOARDING & TECHNICAL SUPPORT MANAGER

EKOMI-THE FEEDBACK COMPANY
01.2020 - 07.2021
  • Enterprise Onboarding: Led the successful deployment and stabilization of complex API-based services for enterprise clients.
  • Project Efficiency: Applied Agile and Scrum methodologies to collaborate across teams, accelerating project workflows.
  • Technical Resolution: Proactively diagnosed and resolved integration blockers, significantly reduced implementation errors.

Deputy Project Director /Account Manager

Securitas Security Services
07.2017 - 08.2018
  • Promotion & Leadership: Promoted to Deputy Project Director, directly leading technicians team and subcontractors to guarantee project completion and adherence to rigorous deadlines.
  • Commercial Strategy: Drove the strategic expansion of high-margin security product lines and services in the Patagonia region, leading to measurable positive revenue growth.
  • Complex Solution Design: Oversaw the design and implementation of innovative, customized CCTV, networking, and data transmission solutions for large, high-profile accounts.

ICT PROJECT MANAGER - INNOVATION & TECHNOLOGY

Securitas Security
02.2015 - 07.2017
  • Technical Proposals: Drove direct responsibility for preparing comprehensive technical and commercial proposals for advanced CCTV, networking, and data transmission systems.
  • Innovation & Deployment: Collaborated with the Innovation and Technology Department to design and implement surveillance tech and networking projects.
  • Vendor Negotiation: Successfully negotiated technical requirements and pricing with suppliers and subcontractors, ensuring optimal cost and project support for the sales team.

Education

Master of Science - IT & Project Manager

Universidad De Chile
Santiago, Chile
01-2013

Bachelor of Science - Telecommunications And Networking

Universidad Tecnológica De Chile
Santiago, Chile
01-2011

Skills

  • Engineering Background & Sales Skills
  • C-Level Negotiation
  • Territory and Accounting management
  • Sales initiatives and techniques
  • Market and competitive analysis
  • CRM software
  • IoT & Telecommunications
  • Wireless & Networking
  • R&D Design
  • Vision & Sensoring (Camera lens, Thermal, LiDAR, RTLS, detection)
  • Project Scoping & Design
  • Cross-Functional Strategic planning
  • Consultative and relationship selling
  • Lead generation
  • Effective multitasking

Certification

  • Scrum Master + Leading Scrum and Agile Teams
  • Testing API + Postman
  • Sales Training: Practical Sales Techniques
  • RADWIN 2000 PtP and RADWIN 5000 HPMP
  • Ubiquity Broadband Wireless Admin
  • Cisco Academi CCNA + CCNP

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Italian
Elementary (A2)

Timeline

REGIONAL SALES MANAGER (DACH) & ACCOUNT/Product Manager

TOP-electronics
03.2023 - 09.2025

TECHNICAL SUPPORT SPECIALIST /Sales Project Manager

Inpixon
08.2021 - 12.2022

ONBOARDING & TECHNICAL SUPPORT MANAGER

EKOMI-THE FEEDBACK COMPANY
01.2020 - 07.2021

Deputy Project Director /Account Manager

Securitas Security Services
07.2017 - 08.2018

ICT PROJECT MANAGER - INNOVATION & TECHNOLOGY

Securitas Security
02.2015 - 07.2017

Master of Science - IT & Project Manager

Universidad De Chile

Bachelor of Science - Telecommunications And Networking

Universidad Tecnológica De Chile
Claudio Herrera