Claudius Teah-Peters
Middletown,Delaware
Summary
Analytical Cybersecurity Analyst with experience in conducting security controls across healthcare information systems. Ability to identify vulnerabilities, manage project implementation oversight, and prioritize competing requests from internal and external teams. Skilled at distilling complex analytics into high-quality, actionable outcomes while ensuring the confidentiality and integrity of critical assets.
Demonstrates positive communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Information Security Analyst
Universal Health Services
King of Prussia, PA
01.2024 - Current
- Oversee the implementation and maintenance of security solutions intended to protect the confidentiality and availability of UHS and affiliate Information Services assets.
- Monitor the resolution of maintenance and enhancement issues assigned by the Customer Support Center, ensuring compliance with Service Level policies.
- Execute Vulnerability Assessment Remediation and manage patch deployment to mitigate identified threats.
- Implement modifications to existing applications to achieve desired security objectives and document all operating procedures.
- Provide scheduled on-call support and maintain regular communication with the user community regarding system security.
- Collaborated with IT teams to enhance incident response protocols and procedures.
Application Support Analyst
Universal Health Service
King Of Prussia
11.2022 - 01.2024
- Directed application support processes and steered procedural enhancements per standardized protocols.
- Managed system implementation and maintenance by leveraging analytical problem-solving skills for efficient operations.
- Key Achievement: Slashed desktop refresh/swap processes from days to minutes by leading the development of user data transfer scripts.
- Onboarded staff and clients, managed UAT environments, and ensured rigorous QA test processes.
- Enhanced training manuals for end-users and assisted desk technicians with new technology and application upgrades.
- Facilitated communication between stakeholders to align technology solutions with business needs.
- Supported end-users in navigating complex applications, guiding them through features and functions while troubleshooting issues as needed.
- Conducted and supported implementation delivery with client and internal departments.
- Provided technical support for software applications, addressing user queries and troubleshooting errors.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Provided support in constructing relationships within customer base to provide opportunity for expansion and growth.
Counselor / Clinical Support
The Horsham Clinic (UHS)
Broomall, PA
09.2011 - 11.2022
- Ensured clinical record security and patient data confidentiality in strict adherence to HIPAA regulations.
- Supported the implementation of acute care and behavioral health facilities converting to clinical healthcare applications.
- Collaborated with program coordinators to develop treatment policies and participated in weekly patient safety meetings.
- Comprehensive reports developed for courts and human service agencies providing concise information on client intellectual and behavioral challenges.
- Developed and implemented treatment plans in collaboration with multidisciplinary teams.
- Provided individual and group counseling sessions to support client mental health needs.
- Monitored client progress and adjusted treatment plans based on evolving needs.
- Educated clients on coping strategies and resources for ongoing mental health support.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Education
Master of Science - IT Management
Western Governors University
Salt Lake City, UT09-2027
Bachelor of Science in Information Systems - Cybersecurity
Indiana Wesleyan University
Marion, IN04-2023
Skills
- Security & Monitoring: CrowdStrike, Tenable, Qualys, Metasploit, IDS/IPS, Web Filtering
- Technical Environment: Microsoft Azure, Active Directory, Network Infrastructure
- Application security
- Data security
- Problem-solving abilities
- Time management
- Teamwork and collaboration
- Security analysis
- Security monitoring
- Incident response management
- Vulnerability assessment
- Risk mitigation
- Security awareness training
- Vulnerability & Patching: CVE Database, Vulnerability, Device Control
- Operations: Change Management,Troubleshooting, System Maintenance
Websites
Certification
- CompTIA Security+ | March 2023
- CompTIA Project+ | September 2025 (Expected)
Timeline
Information Security Analyst
Universal Health Services
01.2024 - Current
Application Support Analyst
Universal Health Service
11.2022 - 01.2024
Counselor / Clinical Support
The Horsham Clinic (UHS)
09.2011 - 11.2022
Bachelor of Science in Information Systems - Cybersecurity
Indiana Wesleyan University
Master of Science - IT Management
Western Governors University