Clint Phillip

Network Engineer

NT Computeac

Georgetown, Demerara-Mahaica Region

06.2010 - Current

Managed all of the video conferencing technologies for the company including but not limited to Zoom, Microsoft Teams, WebEx, Join.Me, Zoho Meeting.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
Optimized routing protocols to improve data transfer speeds across the organization''s network infrastructure.
Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
Demonstrated flexibility in adapting to last-minute changes in event schedules or technical requirements while maintaining a professional demeanor throughout challenging situations.
Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
Ensured smooth transitions between speakers at conferences by closely monitoring audio levels and adjusting as needed for optimal sound quality.
Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
Collaborated with event production teams to ensure seamless integration of audiovisual elements into overall event design.
Supported venue operations through regular inspection, testing, and maintenance of installed AV systems to minimize downtime or technical issues during events.
Continuously sought professional development opportunities, attending conferences and workshops to enhance technical skills and knowledge of emerging AV trends.
Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
Optimized projector displays by accurately calibrating projectors for various screen sizes and resolutions to meet client specifications.
Maximized event success by carefully planning and executing all aspects of AV support, from pre-production to post-event teardown.
Tested and calibrated audio and visual equipment to verify proper operation.
Set up projectors, laptops and microphones for live presentations.
Programmed and operated audio-visual equipment to support seamless live events.
Maintained and troubleshot audio and visual equipment to minimize downtime.
Performed service and system maintenance as directed.
Interfaced with customers to explain operation and instill confidence in installed systems.
Controlled video input for live conferences or performances and pre-recorded productions.
Oversaw reservation and distribution of AV equipment and facilities for on-site presentations.
Diagnosed and resolved problems with AV equipment and media management systems.
Supported live events with well-controlled lights, sound and video streaming.
Researched and presented various AV options to presenters and site managers.
Met budget targets with optimal formats, content choices and mediums to meet objectives.
Managed compression, digitization and storage of audio and video data.
Enhanced network security by implementing advanced firewall configurations and intrusion detection systems.
Established robust patch management procedures, ensuring the timely and secure deployment of software updates to all endpoints.
Optimized network performance by conducting regular audits, identifying bottlenecks, and implementing necessary improvements.
Reduced system downtime by proactively monitoring server health and addressing potential problems before they escalated.
Provided valuable input during strategic planning meetings that helped shape the direction of future technology investments.
Initiated a company-wide cybersecurity awareness program that significantly decreased incidents related to phishing attacks and malware infections.
Standardized hardware and software across multiple departments, streamlining maintenance tasks while improving overall user experience.
Aligned IT solutions and deliverables with company strategic vision.
Determined best methods for IT to support key business objectives.
Created long-range IT plan to support projected growth and requirements for added capacity.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Managed life cycle replacement of hardware and software.
Oversaw development and implementation of improvements to support network operations.

ICT Consultant

Car Care Enterprise

Georgetown

03.2018 - Current

Inspected equipment, assessed functionality, and optimized controls.
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
Implemented security measures to protect sensitive information from unauthorized access, mitigating potential risks and vulnerabilities.
Improved reliability of backup systems by implementing disaster recovery protocols that safeguarded critical data during unexpected events.
Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
Optimized network performance through proactive monitoring, configuration adjustments, and hardware upgrades, resulting in improved connectivity and speed.
Implemented and managed operating systems and software, security systems and intrusion detection systems.

ICT Consultant

Accountancy Training Centre

Georgetown

05.2012 - Current

Personally manage, maintain and optimize over 300 computers and 2 servers along with all of the networking equipment.
Created a simple and economical video conferencing solution before the advent of zoom and Microsoft teams for lectures to teach classes remotely.
Inspected equipment, assessed functionality, and optimized controls.
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.

Summary

Overview

Work History

Network Engineer

ICT Consultant

ICT Consultant

Education

6 Subjects - CXC

Skills

Timeline

ICT Consultant

ICT Consultant

Network Engineer

6 Subjects - CXC

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