Colin Diviney

- Lead recruitment efforts to attract, screen, and hire top-tier healthcare professionals for immediate and long-term client needs.

- Manage and mentor a team of direct care workers, providing coaching, performance assessments, and conflict resolution to ensure service quality.

- Cultivate long-term relationships with clients, consumers, and referral sources to identify staffing needs, ensure satisfaction, and generate new business.

- Oversee compliance with HIPAA, company policies, and industry regulations, ensuring legal adherence and service excellence.

- Manage revenue cycle, oversee placement logistics, and implement retention strategies for caregiver and field staff.

-Handle on-call duties outside business hours, ensuring operational efficiency and customer satisfaction.

- Drive business development through strategic relationship-building, contributing to company growth and success.

• Ensured compliance of directions and regulations in order to maintain a safe environment
• Supervised the high school athletes activities and coordinated daily duties
• Lead drills and training to help team members grasp best practices
• Conferred consistently with team to address conflicts and take recommendations on how I could improve
• Evaluated results to ensure that the work was being done to standard

• Ensured customers received quality customer service
• Consistently analyzed the effectiveness of marketing, advertising, and communications programs and strategies
• Collaborated on marketing projects to improve brand awareness and increase inbound customer interest
• Conducted market research to assess customer needs and preferences
• Met with 20+ potential customers per shift, providing pertinent information that resulted in an increase in sales

• Establish and execute strategies for all marketing avenues, including social media posts, advertisement placement, and promos, leading to a 20% increase in Facebook following
• Conduct industry research and compiled data to deepen understanding of target audience
• Analyze marketing data to support marketing decisions made that have led to new case intake
• Collaborate with the managing partner to develop and implement a results driven marketing program
• Strengthen and develop relationships with referring Doctors, and other Attorneys to generate case intake
• Create marketing content with attorneys to generate new leads and grow social media presence