Hubspot
Connor O'Neill
Townsend
Summary
Dynamic sales professional with proven success at Shox Surgical, driving capital equipment sales and fostering key account relationships. Expertise in contract negotiation and solution selling, complemented by strong team leadership. Skilled in CRM tools like HubSpot, consistently delivering tailored solutions that exceed client expectations and enhance market presence. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently, and surpassing goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Shox Surgical
Media
04.2023 - Current
- Drive sales of surgical capital equipment to key accounts across the industry and territory.
- Develop and maintain relationships with decision-makers, including OR managers, C-suite executives, purchasing managers, and engineers.
- Organized client visits, presentations, product demonstrations and trade shows.
- Lead the end-to-end sales process, from prospecting to contract negotiations, and post-sale support.
- Collaborate with technical teams to deliver customized equipment solutions for clients.
Customer Service and Sales
Sully's Irish Pub
Middletown
09.2020 - 12.2024
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Balanced daily registers and generated sales reports for management.
Clinical Intern
Christiana Center for Oral & Maxillofacial Surgery
Newark
09.2019 - 02.2020
- Analyzed records, exam data and test results to inform diagnoses.
- Assisted nursing staff in prepping patients for examinations or procedures.
- Met with patients to determine specific medication, treatment and recovery needs.
- Observed and assisted physicians during patient examinations and surgeries.
Education
Bachelor of Science - Health Behavioral Science
University of Delaware
Newark, DE05-2020
High School Diploma -
Middletown High School
Middletown, DE05-2015
Skills
- Capital Equipment Sales and Account Management
- Business Development and Market Expansion
- Contract Negotiation and Deal Closing
- Relationship Building and Key Account Management
- Technical Product Knowledge and Solution Selling
- Sales forecasting and pipeline management
- CRM and Sales Tools (HubSpot)
- Team leadership and cross-functional collaboration
Certification
- Skytron Sales Academy Certification
Affiliations
- Regularly engage in gym workouts to maintain a healthy and active lifestyle
Software
Microsoft Office
Timeline
Sales Representative
Shox Surgical
04.2023 - Current
Customer Service and Sales
Sully's Irish Pub
09.2020 - 12.2024
Clinical Intern
Christiana Center for Oral & Maxillofacial Surgery
09.2019 - 02.2020
Bachelor of Science - Health Behavioral Science
University of Delaware
High School Diploma -
Middletown High School
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