Experienced customer service professional bringing 2 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Aviation safety officer
Processing of customer inquiries
Booking Express, B2B and IATA Direct flights
Handling of air cargo and dangerous goods shipments
Part-time working
Problem-solving abilities
Live chat support
Customer Service
Safety standards
Multitasking
Team Collaboration
Written Communication
Active listening skills
Transportation Arrangements
Shipment Tracking
Task Prioritization
Dangerous Goods Regulations IATA/ICAO
Brasov, Romania
Dangerous Goods Regulations IATA/ICAO
Reliability verification according to the Aviation Safety Act
Certificate of Training according to chapter 11.2.5 / 11.2.3.9 / 11.2.6 / 11.2.7
Certificate of Recurrent Training "Security Culture"
Examination Certificate for the officially accredited profession of Management Assistant