Customer Relationship Management (CRM) Software: Salesforce, Hubspot CRM, Microsoft Dynamics 365
COURTNEY E. LITTLE
Augsburg
Summary
Experienced Account Executive with a strong focus on the technology industry, specializing in serving C-Level Executives and IT leaders in Public Sector. Dedicated to leveraging innovative technology solutions to empower organizations in achieving their mission and driving substantial societal impact. Strategic hunter mentality, skilled at building and nurturing long-term client relationships, consistently exceeding sales targets.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Account Executive, Public Sector
Tableau | Salesforce
03.2021 - 01.2025
- Led Public Sector Enterprise Account management across Texas and the Mountain West region, focusing on identifying and pursuing new business opportunities.
- Develops and nurtures a strong pipeline of potential customers while building and maintaining strategic relationships with C-Level executives in the technology sector to promote and deliver enterprise-wide SaaS and data analytics solutions.
- Drove revenue growth by securing renewals, expanding services, and upselling to existing customers
- Consistently surpassed sales quotas, exceeding FY2022 by 122%, FY2024 by 274%, and FY2025 by 110%,
- Interim K-12 Manager for 6mos- submitted team forecast to SVP, completed deal reviews with AEs, lead team meetings, lead partner meetings, and strategized on top priorities with AEs to close business
- Lead team campaigns and marketing events, including hosting Tableau Tuesdays for K-12 TUGs, while staying current on evolving market trends and industry changes.
- Collaborates closely with Core Account Executives (AE), ECS, BDR, and Solution Engineers to deliver strategic, solution-based sales presentations and co-create value-driven Tableau solutions for Enterprise Accounts
- Strategically leverages industry partners for procurement, consulting services, and data strategy implementations
Strategic Account Executive
Scientific Learning
01.2018 - 03.2021
- Managed the Texas and Oklahoma territory, focusing on large school districts (5,000+ students) by driving renewals, upselling, and hunting new business opportunities.
- Secured a $650K district deal, earning recognition as a National Reference Site for Scientific Learning.
- Consistently exceeded quotas in 2018, 2019, and 2020, with successful upselling initiatives, including license upgrades, site licensing, and professional development services.
- Conducted impactful presentations to Superintendents, Chief Academic Officers, and other key decision-makers, aligning product offerings with district academic growth goals.
- Led the Customer Experience and Closed Opportunities Committees, conducting in-depth loss/won analyses to refine strategies.
- Developed and presented the Customer Journey Experience initiative, focusing on enhancing customer interactions with the sales team.
Education Specialist
Odysseyware
09.2016 - 12.2017
- Managed the Southern California territory, including charter, virtual, and private schools, while also creating business opportunities for K-12 online curriculum solutions in New Mexico, Colorado, Kansas, and Nebraska school districts.
- Exceeded quota goals in both new business and renewals, closing a $287,000 deal with a Southern California charter school.
- Maintained and accurately managed the sales pipeline, forecasting daily, monthly, and quarterly activities to align with planned opportunities.
- Proactively researched districts and charter organizations to identify prospects based on competitor insights, district academic goals, and curriculum needs.
- Built strong relationships with both new and existing customers, focusing on understanding and supporting their academic needs to ensure student success.
Inside Sales Representative
Compass Learning
06.2016 - 09.2016
- Managed the inside sales territory for Maine, New Hampshire, and Vermont, closing $65K in the first three months.
- Engaged daily with administrators, teachers, and school superintendents, delivering product demonstrations and webinars on Compass Learning content.
- Ranked 1st place in weekly performance metrics, excelling in calls, demos, emails, and presentations.
Kindergarten Teacher
Keller Independent School District
01.2012 - 06.2016
- Passionately educated students ages 5-6 across all core content areas, tailoring lessons to address the diverse strengths and weaknesses of each student to ensure an inclusive and effective learning environment.
- Played an active role in multiple district-wide initiatives, including K-4 Curriculum Writing, K-1 Report Card Committee, and the realignment and design of the K-4 Scope and Sequence, ensuring alignment with district goals and best teaching practices.
- Contributed to the development of phonics programs for K-4 students as a key member of the Phonics Team, fostering early literacy skills and supporting the district’s literacy goals.
- Collaborated with the Community Relations team to strengthen partnerships between the district, schools, and families, ensuring open lines of communication and community involvement.
- Served on the campus technology team to integrate technology into classrooms effectively, supporting both students and teachers in utilizing educational tools to enhance learning experiences.
- Led the VESTED team, championing initiatives to support teacher development and improve instructional practices across the district.
- Developed and implemented lesson plans and training materials to support new teachers in the district, focusing on best practices and instructional strategies to ensure a smooth onboarding process and successful classroom management.
Education
Bachelor of Science - Early Childhood Development
Midwestern State University
Wichita Falls, TX01.2011
Skills
- Industry Partner Collaboration
- Deep Product Knowledge
- Market Research & Analysis
- Customer Rapport, Relationships & Success Focus
- Data Literacy & Analytical Thinking
- Understanding of Industry- Specific Use Cases
- Account Planning & Management
- Sales Quota Achievement
- Strategic Solution Selling- Leading with Value
- Sales Strategies Implementation & Development
- CRM and Sales Tools Proficiency
- Cross Teams Collaboration
- Presentation and Communication skills
- Negotiation & Objection Handling
Accomplishments
- Member of the AE Excellence Academy at Salesforce, FY25
- Achieved Presidents Club FY24
- Interim Team Manager 2023
- Awarded 'Leading Through Change' Account Executive for FY23
- Strategic Account Manager of the Year 2019
Certification
- EC-6 GENERALIST
- ENGLISH AS A SECOND LANGUAGE (ESL)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingPaid sick leaveSoftware
Sales Enablement and Prospecting Tools: LinkedIn Sales Navigator, Outreach, ZoomInfo
Communication & Collaboration Tools: Slack, Microsoft Teams, Zoom, Google Meet, Calendly
Document Management and E-Signature Tools: Tableau, Power BI, Google Analytics, Google Sheets/Excel
Marketing Automation and Lead Nurturing: Salesforce Pardot, Intercom
Proposal and Contract Management Tools: Docusign, Adobe Sign, Apptus, Qwilr
Social Media and Digital Marketing Tools: LinkedIn Ads, Google Ads, Sprout Social
Project Management Tools: Mondaycom
Virtual Presentation Tools: Prezi, Loom, Canva
Quote
“When we are no longer able to change a situation, we are challenged to change ourselves.”
Viktor E. Frankl
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
German
Elementary (A2)
Activities
- Salesforce DEI Leadership Group: VTO team lead in ATX Office
- Member of Salesforce Women's Network (SWN)
- NCAA Women's Cross-Country 2006-2010 at MSU
- Recognized Curriculum Writer for KISD
- Attending courses, studying Deutsch language, culture and grammar weekly
Interests
Volunteering
Learning new languages
Traveling; Immersing myself in new cultures
Mentoring
Networking
Emerging Technologies
Researching market trends
Data Analysis
Understanding Diverse Markets
Professional Development
Affiliations
- Salesforce Women's Network
- DEI Leadership Group of Austin
- Welcome Table, Freedom Schools
- NCCA Women's Cross-Country
Timeline
Account Executive, Public Sector
Tableau | Salesforce
03.2021 - 01.2025
Strategic Account Executive
Scientific Learning
01.2018 - 03.2021
Education Specialist
Odysseyware
09.2016 - 12.2017
Inside Sales Representative
Compass Learning
06.2016 - 09.2016
Kindergarten Teacher
Keller Independent School District
01.2012 - 06.2016
Bachelor of Science - Early Childhood Development
Midwestern State University
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