Courtney Putman
Dallas
Summary
Effective leader and fast-learner skilled at problem-solving and organizational skills. Personable and detail-oriented student with a strong work ethic and knowledge in multiple different fields. Talented multitasker dedicated to quality customer service and Reliable and passionate creative that thrives under pressure, works well on group AND solo projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resource Funds Interim Manager
United States Air Force
11.2023 - Current
- Optimized financial performance by closely monitoring budgets, reducing expenses where possible, and ensuring adequate cash flow for ongoing operations.
- Uploaded our accounts daily to an online accounting program.
- Maintained a balanced cash drawer for 5 businesses in our building, ensuring accurate accounting and cash transactions.
- Exchanged large amounts of foreign currency for US dollars.
- Ensured payroll and tips are paid out to each employee.
- Keep track of all spending, company charges, petty cash, contract payments and refunds.
Bartender
Club Eifel FSS
03.2020 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained all incoming bartenders.
- Streamlined inventory management, tracking stock levels to minimize waste and control costs.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Served high customer volumes during special events, nights, and weekends.
Sales Manager
Helena's Dirndl Shop
04.2019 - 04.2020
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Small Buisness Owner
Court's Custom Cakes Llc
05.2016 - 04.2019
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales, always achieving the "wow" factor.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
Accounts Payable Clerk
Cardicum LLC
02.2017 - 03.2019
- Streamlined invoice processing by implementing efficient filing and tracking systems.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Enhanced department efficiency with the implementation of digital document management tools for faster invoice retrieval.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Supported cash flow management initiatives by scheduling strategic payment batches according to priority levels.
Delivery Driver
Favor
01.2017 - 02.2019
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Caterer
Belle Cuisine LLC
04.2017 - 01.2019
- Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
- Developed innovative menu offerings that consistently received positive feedback from clients and guests.
- Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Optimized workflow processes within the kitchen environment for greater efficiency during food preparation stages.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Education
Bachelor of Arts - Architecture
University of Texas- Arlington
05.2026
Skills
- Fast-Learner
- Customer Service
- Scheduling and Coordinating
- Training and Development
- Managing Operations and Efficiency
- Decision-Making
- Project Planning
- Sales Techniques
Certification
ServSafe certified
DRAM shop certified
Trained Bartender
Additional Information
Community Involvement:
Shelter Worker- Assists in large-scale renovations of "the Refuge" shelter building. Collected, Organized, and distributed food and clothing items from buisnesses in the area.
Maintenance worker- Provided lawn services and debris cleanup to older and in-need members of churches in the Kemp area.
Child Care Aide- Provided childcare every Sunday to parents attending Calvary Baptist Church services
Bank Assistant- Tasked with office duties such as shredding sensitive bank documents.
Volunteer Janitor- Administers janitorial services for churches in the community.
Volunteer Chef- Aided as server and/or cook for charity events happening at "the Refuge" shelter.
Timeline
Resource Funds Interim Manager
United States Air Force
11.2023 - Current
Bartender
Club Eifel FSS
03.2020 - Current
Sales Manager
Helena's Dirndl Shop
04.2019 - 04.2020
Caterer
Belle Cuisine LLC
04.2017 - 01.2019
Accounts Payable Clerk
Cardicum LLC
02.2017 - 03.2019
Delivery Driver
Favor
01.2017 - 02.2019
Small Buisness Owner
Court's Custom Cakes Llc
05.2016 - 04.2019
Bachelor of Arts - Architecture
University of Texas- Arlington
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