Experienced Satcom/IT professional with a career reflecting a strong technical foundation coupled with shift lead experience. Highly motivated to leverage expertise in various technical and supervisory positions to provide dedicated service in a civilian position. Qualifications includes an A.S. Degree in Information Technology - Programming and Software Development; comprehensive classroom and on the job training on maintenance practices, preventative maintenance standards, troubleshooting, repair, and resource management. Maintains focus under pressure while implementing technical solutions to maximize system availability and minimize unplanned outages.
Installs, operates and maintains computer systems and information technology (IT) networks. Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and the network environment (NE). Performs network administration (NA); installs, configures and maintains network equipment within the network. Installs, operates and maintains commercial off the shelf (COTS) equipment (i.e. routers, switches, desktop and laptop computers). Provides SA to Tactical Battle Command Servers (TBC Server) in the tactical operations center (TOC). Provides SA and direct support for Content Management. Performs Information Assurance (IA), provides the security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation; Network Operations (NETOPS) Service Desk Management, which includes incident and problem processing, change request processing, availability management and user interaction. Assists in the planning, configuration, management, and monitoring of the Wide Area Network (WAN), Performs Communications Security (COMSEC) Account Management.
Secret Clearance - 2019 to Present