Cynthia Zheng

• Conducted comprehensive market research to identify emerging trends and potential areas for business growth.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Consultative solution selling.
• Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Provide Testing, Inspection and Certification services for consumer products, focusing on the solar energy Sector.
• Organization of and participation in online and offline events such as trade fairs, conferences and networking events to increase company visibility, relationship building and customer acquisition.
• Prepared sales presentations for clients showing the success and credibility of products.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Analyze and improve business processes using lean principles.
• Deliver training and drive organizational change through the application of lean management and agile methodologies such as Scrum, Kaizen, Poka-Yoke and 5S. E.g., 'Streamlined operations and prioritized tasks, allowing operational staff to reduce 3-5% production waste'
• Instrumental role in advising and leading an outstanding €19 million collaboration project in the machine construction industry.

• Consultative Solutions Selling and Business Development
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Developed and implemented strategic project plans to meet business objectives.

• Supervisor of the subsidiary: Asian Supply Teams in China Hong Kong
• Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
• Developed and initiated outsourcing projects, managed costs, and monitored performance.
• Coordinated material procurement and required services for projects within budget requirements.

• Order processing
• Coordinated shipments and tracked progress to facilitate timely delivery.
• Managing 8-10 sets of bank Letter of Credit per month
• Compiling Taxation reports
• Created and verified invoices
• Procuring and managing transport insurance

• Teaching Chinese for a private group of max. 15 students
• Introducing Chinese culture
• Creation and preparation of teaching materials
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• Evaluated potential suppliers based on quality, cost, and reliability, ensuring long-term success in sourcing decisions.
• Obtained quotes from several shipping companies and selected new organizations, resulting in cost savings of 20%.
• Acted as a team leader of 5 persons in group projects, delegating tasks and providing feedback.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Reduced costs for the organization by negotiating contracts with international suppliers.
• Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
• Strengthened communication channels between internal departments such as finance, procurement and warehousing, while managing imports.
• Prepared and processed import and export documentation according to customs regulations, laws or procedures.
• Coordinated shipments of products from the country of origin to the final destination by both air and land transport.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Proved successful working within tight deadlines and a fast-paced environment.

Project Supervisor

Quality Flagpole., Ltd

(a JV of DVC), Ningbo China

• Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
• Developed and implemented project plans and budgets to ensure successful execution.
• Implemented policies and standard operating procedures for continuous improvement.
• Management of big projects in China: flagpole orders for the 2008 Beijing Olympic Games, and 2010 Shanghai World Expo
• Support to design Production Handbooks.

Project Supervisor

Budget Flag b.v (a subsidiary of DVC)

• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills.
• Assisted with the development and implementation of financial policies and procedures to streamline operations.
• Oversaw front office activities, handling daily escalations and evaluating client requests.

Strategic purchaser

• Sourced new vendors in aneffort to boost therange of products offered in store locations while reducing costs through strategic contract negotiations.
• Developed strategic sourcing plans to identify potential cost-saving opportunities.
• Reduced order processing time by streamlining purchasing processes and documentation.
• Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
• Worked closely with Quality Assurance team to address any non-conforming materials provided by suppliers.
• Negotiated with suppliers, vendors and other representatives.
• Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
• Ensured compliance with industry regulations such as conflict minerals reporting requirements.
• Collaborated with sales team to identify and fulfill customer needs.
• Maintained complete documentation and records of all purchasing activities.