Cynthia Mungo Shey

Work History

Anti-Black Racism Expert

Initiative Perspektivwechsel e.V.

Berlin

03.2022 - Current

Have conducted more than 10 Anti-Black Racism Workshops for over 200 Pupils in schools.
Have conducted over 6 Teacher In-Service Training Workshops on Anti-Black Racism, training about 100 teachers.
Demonstrated high level of initiative and creativity while facilitating workshops.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Managed time efficiently in order to complete all tasks within deadlines.
Worked well in team setting, providing support, feedback and guidance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Identified issues, analyzed information and provided solutions to problems.
Facilitated group sessions and learning discussions to further objectives.
Helped pupils/students build life management and coping skills to handle daily needs and specific stressors.
Provided emotional support and companionship to pupils/students.
Participated in team meetings and staff training sessions.

Administrative Support Officer

Evangelisches Werk für Diakonie und Entwicklung e. V. (EWDE)

Berlin

09.2022 - 02.2023

Prepared and revised about 10 presentations, standard forms, and training materials.
Conducted research activities.
Assisted in organizing 2 workshops.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Gained extensive knowledge in data entry, and reporting.
Demonstrated respect, friendliness and willingness to help wherever needed.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Worked well in team setting, providing support and guidance.
Delivered services to scholarship holder's locations within specific timeframes.
Resolved problems, improved operations and provided exceptional service.
Provided professional services and support in dynamic work environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Paid attention to detail while completing assignments.
Self-motivated, with strong sense of personal responsibility.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Drafted common document templates to reduce time spent creating documents from scratch.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Proofread and edited about 8 documents for accuracy and grammar.

Mentor Volunteer

Brot für die Welt

Berlin

07.2021 - 10.2022

Accompanied 48 volunteers during visits to authorities and administrative offices.
Supported during arrival of volunteers in groups of 6.
Served as contact person for questions and emergencies.
Organized leisure activities and meetings among South-North volunteers.
Gained strong leadership skills by managing projects from start to finish.
Excellent communication skills, both verbal and written.
Demonstrated high level of initiative and creativity while tackling difficult tasks.
Developed strong organizational and communication skills through volunteer activities.
Identified issues, analyzed information and provided solutions to problems.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated leadership skills in managing projects from concept to completion.
Exercised leadership capabilities by successfully motivating and inspiring volunteers.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Represented organization positively and professionally while providing Volunteers with much-needed services.
Guided troubled individuals to tools and resources necessary for healing.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Provided IT support by setting up phones and other necessary technology.
Provided administrative support to department leads to help organize events.
Communicated with staff members to stay informed about volunteers and events.
Worked with individuals to help understand and overcome personal, social or behavioral problems affecting volunteer year.
Assisted with special events and programs

Assistant Project Development Officer(Student Work

YAPU Solutions GmbH

Berlin

08.2021 - 12.2021

Adaptable and proficient in learning new concepts quickly and efficiently.
Monitored project schedules and deadlines for each project task while reporting potential delays to project manager.
Collaborated with project managers to review project progress and plan new business development initiatives.
Filed all project documents in appropriate database for documentation purposes and future availability.
Partnered with project team members to identify and quickly address problems.
Analyzed project data to identify trends and areas for improvement.
Conducted research and identified funding opportunities to finance start-up business.
Prepared 12 weekly reports.
Documented and filed information.
Assisted in office management

Volunteer Services Officer

Brot für die Welt - Estaruppin

Neuruppin

08.2018 - 09.2019

Delivered 2 community presentations to educate about programs and services offered by organization and inform general public on how to volunteer.
Uncovered opportunities for program improvement by soliciting staff feedback and evaluating performance.
Developed volunteer handbooks and guidelines for volunteers.
Held volunteer seminars and training sessions to promote solidarity between volunteers and understanding of mission and goals of organization.
Coordinated team-building activities and celebratory events.
Reviewed work and presented at quarterly volunteers meetings.
Used strong interpersonal communication skills to convey information to others

Chief of Missions/Community Facilitator

Cameroon Association for Rural Development

Bamenda

04.2017 - 06.2018

Facilitated dialogue between participants, authorities and program workers to provide best possible participatory diagnosis.
Collected data on program efficacy through data analysis and implemented solutions for improvement in 0ver 20 communities.
Identified areas in need of improvement and implemented local solutions in over 20 communities.
Planned and facilitated over 25 community workshops in accordance with UNDP guidelines, employing varied methods to maximize attendance.
Transcribed data and organized spreadsheets to record planned actions.
Interviewed members of specific populations to understand and document issues.
Coordinated and implemented numerous meetings, forums and community events.
Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
Collaborated with local government leaders to promote participation and initiatives.
Generated reports to evaluate program success and make modifications.
Wrote and distributed informational papers, gave out representative contact information and educated community members about specific issues.
Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
Conducted meetings with clergy, community leaders and organizational ally leadership.
Led staff development meetings to organize volunteers and members toward unified goals.
Monitored and evaluated locally implemented projects.
Streamlined company processes and procedures while enhancing community members satisfaction.
Supported business growth through strategic planning and process development.
Represented organization at conferences and events.
Implemented project management techniques to overcome obstacles and increase team productivity.
Created reports, presentations and other materials for executive staff.

Controller/Field Interviewer

National Institute of Statistics

Bamenda

09.2016 - 01.2017

Supervised accurate, efficient, and compliant completion of field work
Used CSPRO 6 software for data entry and data analysis.
Supervised cartography activities.
Negotiated lodging and access points in various communities.
Established and distributed work plans.
Set up meetings with key stakeholders.
Trained and coached new recruiters to improve individual's interviewing capabilities.
Communicated with authorities to deliver feedback on candidate's performance in each interview stage.
Led and coordinated team of 5 people.
Wrote end-of-project reports.
Conducted interviews with participants to assess livelihood.
Adapted interview style to suit needs of position and candidate.
Assisted in coordination of on-site interviews, managing schedule to stay organized.
Analyzed and evaluated data, identifying trends.
Coded data from participant interviews.

Administrative Assistant

JSF Polytechnic

Bomaka - Buea

01.2016 - 04.2016

Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Scheduled weekly office meetings and client appointments for staff teams.
Answered about 10 calls on average daily, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Drafted correspondence and other documents for Director.
Assisted development and implementation of new administrative procedures.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Created and maintained databases to track and record student data.
Transcribed and organized information to assist in preparing speeches and presentations.
Continually sought methods for improving daily operations, communications with students and staff, recordkeeping and data entry for increased efficiency.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks.
Performed research to collect and record school data.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.

Assistant Program Coordinator

African Dream

Bamenda

07.2014 - 07.2015

Implemented practices and policies to keep staff members on task and prioritize duties.
Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
Organized meetings and scheduled events.
Supported planning and coordination of 6 Business classes and associated activities.
Organized and managed program development from conception through successful execution.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided technical support to staff with necessary resources to carry out duties successfully.
Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Developed program marketing and outreach strategies to increase awareness and attract new participants.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Developed and maintained relationships with external partners to facilitate program operations.
Assisted with about 3 grant writing and fundraising efforts to secure funding and sustain program long-term.

Internship Student

Bamenda Police Cooperative credit union (BAPCCULL)

Bamenda

08.2012 - 09.2012

Interacted with averagely 25 customers in-person, daily, to provide information.
Communicated effectively with clients and staff and accepted critiques and suggestions for areas of improvement.
Provided clerical support, addressing routine, and special requirements.
Reported back to supervisor to receive day-to-day tasks and responsibilities.
Sorted and organized files, spreadsheets, and reports.
Explored new technologies and approaches to streamline processes.
Developed and maintained relationships with key internal stakeholders.
Participated in 2 workshops and presentations related to projects to gain knowledge.
Provided project progress updates and proposed solutions to issues.
Supported with creating institution marketing materials to promote services.

Summary

Overview

Work History

Anti-Black Racism Expert

Administrative Support Officer

Mentor Volunteer

Assistant Project Development Officer(Student Work

Volunteer Services Officer

Chief of Missions/Community Facilitator

Controller/Field Interviewer

Administrative Assistant

Assistant Program Coordinator

Internship Student

Education

Master of Science - Agricultural Economics

Bachelor of Science - Economics

Skills

Interests

Timeline

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