Dajah Riley
Wilmington
Summary
- Dynamic and self-motivated professional with experience in the healthcare industry and customer service. Able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with the health care team.
- Ultimate Medical Academy - HIPAA Essentials for Healthcare Professionals.
- Strong time management skills, with the ability to establish priorities to meet timelines.
- Work well in team-based environments with emphasis on quality, performance, and accountability.
- American Red Cross - CPR, First Aid, and AED certified.
- Microsoft Office applications: Word.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Stoney Batter Family Medicine
06.2025 - 08.2025
- I was required to take vitals
- Place patients into room
- Enter vital into EHR system
- Send charts to providers
- Make appointments
- Sanitized, restocked, and organized Exam rooms and medical equipment.
- Print lab orders
- A1C testing
- UA testing
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Direct Support Professional
QMA
03.2022 - 04.2025
- Provided companionship and personal care.
- Monitored and administered medication.
- Assisted with personal hygiene and personal needs.
- Handled housekeeping duties.
- Prepared meals and transportation to run errands.
- Provided transportation to run errands and take to doctor appointments outside the home.
- Ensured privacy of sensitive and confidential information.
Child Care Provider
Kinder Care Daycare
09.2021 - 03.2022
- The primary function was caring for children.
- Maintained a safe environment, monitored indoor and outdoor activities, and prepared snacks and meals.
- Helped with personal hygiene, feedings, and nap times.
- Communicated effectively with parents.
- Created a positive atmosphere by preparing various activities, playing games, and nurturing self-esteem.
Server
Applebee's grill bar
10.2019 - 01.2020
- I took and entered orders accurately using the POS computer system.
- Served food and beverage items quickly to tables in a fast-paced environment.
- I stayed familiar with the menu items, advised the patron of the special, and answered questions.
- Completed opening and closing duties, stocked supplies, accepted payments, and operated the cash register.
- Worked as a team to exceed guest expectations.
Cashier
Wendys Restaurant
10.2017 - 08.2018
- Performed various tasks, including food production and serving customers at the front counter.
- Took orders, operated the cash register, accepted payments, and made accurate change.
- Ensured accuracy of the cash drawer and maintained a clean and organized workstation and guest area.
- Worked in a fast-paced, team environment, and communicated effectively with managers and coworkers.
Education
Associate of Science - Health Sciences Medical Office Billing Specialist
Ultimate Medical Academy
Tampa, FL04.2025
High School Diploma - undefined
Middletown High School South
Middletown, NJ06.2019
Certification of Phlebotomy - Phlebotomy
My Sister Keeper CPR / Phlebotomy
Newark, DE05-2025
Skills
- Medical billing
- Medicare and Medicaid government payers
- Health information management
- Electronic health records
- Customer service
- Patient confidentiality
- Venipuncture
- Capillary puncture
- HIPPA
- Third-party payers
- CPT
- ICD-10 coding
- Medical practice management systems
- Phlebotomy
- Centrifuge
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Data entry
- Compassionate
- Reliable team player
- CPR
- Phlebotomy techniques
- Immunization administration
- Sterilization techniques
- First aid
- Equipment sterilization
- Specimen labeling
- Medical billing and coding
- Payment collection
- Electronic medical records
- Vital sign monitoring
- Medical terminology
Certification
- CPR / FIRST AID AND AED CERTIFIED
- Phlebotomy Certification
Languages
English
Timeline
Medical Assistant
Stoney Batter Family Medicine
06.2025 - 08.2025
Direct Support Professional
QMA
03.2022 - 04.2025
Child Care Provider
Kinder Care Daycare
09.2021 - 03.2022
Server
Applebee's grill bar
10.2019 - 01.2020
Cashier
Wendys Restaurant
10.2017 - 08.2018
High School Diploma - undefined
Middletown High School South
Associate of Science - Health Sciences Medical Office Billing Specialist
Ultimate Medical Academy
Certification of Phlebotomy - Phlebotomy
My Sister Keeper CPR / Phlebotomy
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