Dajour Clyburn
Wilmington
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Outgoing and friendly barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Taco Bell Restaurant
03.2023 - 08.2024
- Train new employees in in-store policy and procedures.
- Organize two events weekly, such as open mic night and musical events with local artists.
- Complete customer orders with strict adherence to recipes, delivering consistent quality and customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Packer Associate
Express Employment Professionals
04.2022 - 02.2023
- Loaded merchandise into specific packages most suited for product dimensions.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Managed job performance of warehouse personnel to encourage steady and productive workflow.
Customer Service Representative
Best Buy Inc
03.2021 - 03.2022
- Assisting customers with inquiries, complaints, and requests through phone, email, or in-person
- Providing exceptional customer service to enhance customer satisfaction
- Identifying and assessing customers' needs to achieve satisfaction
- Recommending potential products or services to management by collecting customer information and analyzing customer needs
- Supporting overall organization, district/store operations, and service and customer retention goals
Service Crew Member
Chipotle Mexican Grill
05.2020 - 02.2021
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Kept customers and crew areas organized.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma - Business Administration
Vineland High School
2880 E Chestnut Ave Vineland, NJ 0836106-2015
Skills
- Coffee and tea expertise
- Espresso machine operation
- Product displays
- Excellent customer service
- Cash register operation
- Multitasking
Timeline
Food Service Worker
Taco Bell Restaurant
03.2023 - 08.2024
Packer Associate
Express Employment Professionals
04.2022 - 02.2023
Customer Service Representative
Best Buy Inc
03.2021 - 03.2022
Service Crew Member
Chipotle Mexican Grill
05.2020 - 02.2021
High School Diploma - Business Administration
Vineland High School
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