Summary
Overview
Work History
Skills
Timeline
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Damianos George

Damianos George

Operations Manager
Berlin

Summary

Dynamic Operations Manager with a proven track record at Shuttlerock, excelling in financial management and team leadership. Spearheaded compliance initiatives and enhanced procurement processes, driving efficiency and fostering a culture of engagement. Adept at managing cross-regional operations while ensuring timely financial transactions and cultivating strong supplier relationships.

Overview

19
19
years of professional experience
3
3
Languages

Work History

Operations Manager EMEA

Shuttlerock
08.2018 - Current
  • Managed Accounts Payable/Receivable processes, ensuring timely invoice processing, payment, and debt recovery.
  • Reviewed and processed employee and company expenditures.
  • Conducted monthly account reconciliations across our EMEA entities; managed regional VAT submissions and queries and detailed monthly expenditure analyses
  • Oversaw company bank accounts, processed payments, ensured security compliance, and maintained banking partner relations.
  • Ensured financial compliance across multiple regions and acted as main liaison with external accountants.
  • Managed payroll operations across our EMEA entities
  • Managed property-related activities, including lease negotiations and coordination with landlords, while overseeing daily office operations..
  • Led procurement processes, managing supplier relationships and negotiating cost-effective service contracts.
  • Drafted and managed contracts for employees, consultants, and contractors.
  • Maintained up-to-date employee records and managed sensitive documentation across multiple systems.
  • Administered employee leave, pension schemes, and medical benefit programs.
  • Led recruitment processes end-to-end, including job description creation, candidate sourcing, and onboarding coordination.
  • Developed and implemented structured performance reviews, feedback processes, and career development plans.
  • Acted as a culture ambassador, organizing initiatives to foster engagement, well-being, and inclusion across the company.

Team Leader

Get Your Guide
02.2016 - 01.2018
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Reviewed individual performance metrics, offering constructive feedback and coaching to drive continuous improvement.
  • Managed escalated customer complaints, ensuring swift resolution and preventing further dissatisfaction.

Cinema General Manager

Event Cinemas
04.2006 - 09.2015
  • Boosted revenue through targeted marketing strategies for movie promotions and events.
  • Improved operational efficiency by streamlining daily workflows.
  • Led a team of up to 90, fostering a collaborative and growth-focused environment.
  • Negotiated favorable screening terms by building strong relationships with film distributors.

Skills

    Operations management

    Business planning

    Financial management

    Team leadership

    Staff management

Timeline

Operations Manager EMEA

Shuttlerock
08.2018 - Current

Team Leader

Get Your Guide
02.2016 - 01.2018

Cinema General Manager

Event Cinemas
04.2006 - 09.2015

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Damianos GeorgeOperations Manager