Damon Sweigart
Harrington
Summary
Dynamic Account Manager with a proven track record at T-Mobile, excelling in client relations and customer satisfaction. Skilled in developing tailored solutions and driving account retention. Adept at collaborating with teams to enhance service delivery, leveraging strong communication and analytical skills to meet and exceed performance goals.
Overview
24
24
years of professional experience
Work History
Account Manager
T-Mobile
12.2017 - 10.2025
- Supported client onboarding processes, ensuring smooth transitions and satisfaction.
- Assisted in managing client accounts, maintaining accurate records and communication.
- Collaborated with team members to resolve customer inquiries efficiently.
- Prepared reports on account status and performance for internal review.
- Analyzed client needs and tailored solutions to enhance customer satisfaction and retention.
- Meet goals by cold calling, emailing, and door-knocking.
Account Executive
Verizon Wireless
09.2011 - 12.2017
- Cultivated strong client relationships to drive account retention and satisfaction.
- Developed tailored sales strategies to meet diverse client needs and objectives.
- Led contract negotiations, ensuring favorable terms for both clients and company.
- Collaborated with cross-functional teams to enhance service delivery and operational efficiency.
Vehicle Commander
PA Army National Guard
08.2001 - 02.2014
- Led tactical operations ensuring mission accomplishment and soldier safety in diverse environments.
- Coordinated vehicle maintenance schedules, enhancing operational readiness and minimizing downtime.
- Trained and mentored junior soldiers on vehicle command protocols and tactical maneuvers.
- Developed and implemented standard operating procedures for convoy operations and logistics support.
Education
High School Diploma -
Sun Valley High School
Aston, PA06-1993
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Goal oriented
- Sales development
- Goals and performance
Accomplishments
- Resolved product issue through consumer testing.
- Achieved 150% to quote by completing Customer meetings with accuracy and efficiency.
Timeline
Account Manager
T-Mobile
12.2017 - 10.2025
Account Executive
Verizon Wireless
09.2011 - 12.2017
Vehicle Commander
PA Army National Guard
08.2001 - 02.2014
High School Diploma -
Sun Valley High School