Yoga, Surfing, Traveling, Nature, Sports, Reading, Nutrition
Dana Costin
Project & Operations Manager
Tübingen
Summary
Dynamic professional with a background in Business Administration, team leadership, and project coordination across logistics, hospitality, tourism, and wellness sectors. Skilled in customer service, operations management, and leading multicultural teams, with strong adaptability gained from working and living internationally. Fluent in English, German, Romanian, and Spanish, with strong organizational, problem-solving, and communication skills.
Overview
14
14
years of professional experience
2
2
Certificates
5
5
Languages
Work History
Travel Consultant & Sales Specialist (Costa Rica)
Tulu Travel Agency
09.2022 - 06.2025
- Designed and marketed customized travel packages for international clients, managing bookings with hotels, transport, and tour providers.
- Delivered personalized support before and during trips, ensuring smooth guest experiences.
- Converted leads into bookings through destination expertise and client communication.
- Utilized CRM tools and booking systems to manage reservations and client data efficiently.
Operations & Logistics Manager
Velocarrier GmbH
01.2016 - 07.2022
- Managed daily operations at the main hub and supported multiple hubs across Germany.
- Recruited, trained, and scheduled staff; coordinated same-day deliveries with e-cargo bikes.
- Supported all the hubs by drafting employment contracts, registering workers legally, managing employers documentation and payroll processes.
- Operated an online food shop: processed orders, coordinated packing and dispatch, optimized delivery routes and tracked payments.
- Issued and tracked customer and supplier invoices.
- Ensured accurate financial documentation through reconciliation of monthly banking records.
Project Manager | E-Bike Testing Program
FaRa Logistic Consult GmbH
01.2017 - 03.2020
- Led multiple short-term E-Bike testing projects for Bosch E-Bike Systems and other partners, recruiting 200–500 test riders annually.
- Designed optimal test routes and weekly driving schedules to meet the client's strict technical requirements and kilometer targets.
- Monitored driver performance, tracked work hours, and ensured accurate payroll.
- Ensured timely servicing and maintenance of bikes through regular checks.
- Delivered progress reports and detailed technical feedback to the client.
Logistics & Administration Coordinator
S & R Schüttgut & Recycling Logistic GmbH
10.2011 - 01.2016
- Secured logistics contracts and coordinated external transport providers.
- Managed invoicing, compliance records, and monthly banking reconciliations.
- Prepared client quotations and provided customer consultation to strengthen relationships.
Education
Bachelor of Science - Economics and Business Administration
10.2006 - 9 2011
- Focus: Managerial Accounting, Marketing, International Economic History
Skills
Project Coordination & Operations Management
Customer Support & Guest Relations
Recruitment, Training & Scheduling
Travel Planning & Hospitality
Administrative & Financial Support (Payroll, Invoicing, Reconciliation)
Problem-Solving & Process Optimization
Multilingual Communication (German, English, Romanian, Spanish)
Certification
Ashtanga Vinyasa Yoga Teacher by Sampoorna Yoga
Interests
Timeline
IIN Integrative Nutrition Health Coach
11-2024
Travel Consultant & Sales Specialist (Costa Rica) - Tulu Travel Agency
09.2022 - 06.2025
Ashtanga Vinyasa Yoga Teacher by Sampoorna Yoga
09-2022
Project Manager | E-Bike Testing Program - FaRa Logistic Consult GmbH
01.2017 - 03.2020
Operations & Logistics Manager - Velocarrier GmbH
01.2016 - 07.2022
Logistics & Administration Coordinator - S & R Schüttgut & Recycling Logistic GmbH
10.2011 - 01.2016
Eberhard Karls Universität Tübingen - Bachelor of Science, Economics and Business Administration
10.2006 - 9 2011
Languages
Romanian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)
Hungarian
Elementary (A2)