Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Cook

Wilmington

Summary

Dynamic Lawn Care Technician with a strong work ethic and exceptional customer service skills, honed at Natural Lawn of America. Proven track record in boosting customer satisfaction and retention through effective communication and tailored services. Skilled in equipment maintenance and fostering lasting customer relationships, driving mobile sales through innovative strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lawn Care Technician

Natural Lawn of America
08.2019 - 04.2024
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Maintained and serviced lawn care equipment to enhance longevity.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
  • Developed lasting customer relationships and grew network over time.
  • Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
  • Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
  • Increased mobile sales by developing innovative and customer-focused sales strategies.

Cashier

Zingos Supermarket
06.2018 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

John Dickinson High School
Wilmington, DE
05-2019

Skills

  • Equipment maintenance
  • Strong work ethic
  • Customer service
  • Driver's license
  • Active listening
  • Customer relations
  • Data entry
  • Call management
  • Documentation

Certification

  • Certified Lawn care technician, Natural Lawn of America - 12/31/2023

Timeline

Lawn Care Technician

Natural Lawn of America
08.2019 - 04.2024

Cashier

Zingos Supermarket
06.2018 - 06.2019

High School Diploma -

John Dickinson High School

Similar Profiles

CREATE PROFILE
Daniel Cook