DANIELA ADRIANA GREINER
Idstein
Summary
Trained foreign language secretary and translator with many years of experience as a clerk and manager with a focus on customer service and order processing. Passionate secretary and board member, starting a career as a furniture designer in Brazil.
Multitask professional driven by curiosity and passion for new challenges.
Overview
35
35
years of professional experience
Work History
Research Interviewer
INFAS - Institute for Applied Social Sciences
02.2022 - Current
- Conducted telephone interviews of general population to collect data for social studies
- Participated in ongoing training sessions, staying up-to-date on best practices for effective interviewing techniques within the field of research.
- Contributed to the successful completion of studies by consistently meeting assigned interviewing quotas.
Furniture Designer
Owner
01.2022 - Current
- Collaborated with multidisciplinary teams to develop high-quality, marketable products for various clients.
- Prepared sketches and freehand design for various types of furniture.
- Used wood and stones to create sample pieces and test materials.
- Established strong relationships with vendors and suppliers to secure quality materials at competitive prices for each project.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Collaborated with global sourcing networks to bring products through complete lifecycle.
- Created new, exclusive designs for luxury furnishings, focusing on innovation and function.
- Assisted in the development of company branding guidelines, ensuring consistency across all marketing materials and products.
- Negotiated with vendors and manufacturers on pricing, services and scheduled shipping windows.
Online Shop Owner
Brazilian Colours
03.2021 - 05.2023
- Created an online-shop in a POD business model (Print on Demand).
- Designed visually appealing products with Brazilian motifs, always in cooperation with a professional product designer.
- Created clear, precise and properly detailed product and service information on company website.
- Researched and developed new products to meet customer demands.
Leader of Art Workshops for Children
Taubenbergschool
02.2020 - 06.2020
- Organization of work materials
- Division of working groups
- Conducting workshops
- Feedback and discussions with students and legal guardians, as well as contact persons in school management
Professional Reorientation and Relocation
.
01.2019 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all family members
- Managed time efficiently to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Secretary and Board Member
Ecoara Waldorf School
03.2015 - 12.2018
- Accompanying the school management with personnel matters
- Regulation and planning of everyday school life
- Support with administrative tasks
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Volunteered to help with special projects of varying degrees of complexity.
Head of Customer Care Service
Giesecke & Devrient
01.1999 - 02.2011
- Development of the organization for the establishment of the Brazilian headquarters
- Head of order processing (order acceptance, order planning, scheduling, invoicing and shipping control, support for the export and import service)
- Support of national and international customers including handling customer complaints
- Conducting board meetings
- Managed time efficiently to complete all tasks within deadlines.
- I am organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- have dDemonstrated strong organizational and time management skills while managing multiple projects.
Board Member Assistant
Comprint Comercio de Equipamentos Gráficos Ltda.
05.1996 - 12.1998
- Order processing of national and international orders
- Administrative activities for the board
- Served as advocate and ambassador for the organization by fully engaging, identifying, and securing resources and partnerships to advance the mission.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Assistant and Clerk
VAW - Vereinigte Aluminiumwerke AG
06.1995 - 03.1996
- Organizational support for the management
- Order acceptance and processing of national and international clients
- Performed wide-ranging administrative, financial and service-related functions.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Increased customer service success rates by quickly resolving issues.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
Clerk
Bayer do Brasil
08.1992 - 04.1995
- Sales representative support
- Administrative tasks in customer service
Foreign Language Secretary
Hoechst do Brasil
03.1990 - 07.1992
- Translations and administrative tasks in the planning and legal department
Education
Free Course - Successful Women - Entrepreneurship
Grupo Mulheres Do Brazil
Online10-2024
Free Course - Self-employment in Germany/Female Entrepreneurship
Carlotas Gemeinnützige GmbH
Online09-2024
Free Course - Visagism
Philipp Hallawell Visagism
São Paulo, Brazil 03-2011
Technical - Intensive Marketing
Escola Superior De Propaganda E Marketing
São Paulo, Brazil 06.1994
Technical - Trilingual Foreign Language Secretary (English, German, Portuguese)
Humboldt School
São Paulo, Brazil 12.1991
Skills
- Customer service and assistance
- Verbal and written communication
- Cultural understanding
- Fluent in 5 languages
- Strong vocabulary skills
- Strong organizational skills
- Interviewing Clients
- Design skills
Languages
German
Portuguese
English
Spanish
French
Hobbies and Interests
- Art
- Travelling
- Reading
Personal Information
- Date of Birth: 09/26/68
- Nationality: Brazilian German
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Research Interviewer
INFAS - Institute for Applied Social Sciences
02.2022 - Current
Furniture Designer
Owner
01.2022 - Current
Online Shop Owner
Brazilian Colours
03.2021 - 05.2023
Leader of Art Workshops for Children
Taubenbergschool
02.2020 - 06.2020
Professional Reorientation and Relocation
.
01.2019 - 12.2019
Secretary and Board Member
Ecoara Waldorf School
03.2015 - 12.2018
Head of Customer Care Service
Giesecke & Devrient
01.1999 - 02.2011
Board Member Assistant
Comprint Comercio de Equipamentos Gráficos Ltda.
05.1996 - 12.1998
Assistant and Clerk
VAW - Vereinigte Aluminiumwerke AG
06.1995 - 03.1996
Clerk
Bayer do Brasil
08.1992 - 04.1995
Foreign Language Secretary
Hoechst do Brasil
03.1990 - 07.1992
Free Course - Successful Women - Entrepreneurship
Grupo Mulheres Do Brazil
Free Course - Self-employment in Germany/Female Entrepreneurship
Carlotas Gemeinnützige GmbH
Free Course - Visagism
Philipp Hallawell Visagism
Technical - Intensive Marketing
Escola Superior De Propaganda E Marketing
Technical - Trilingual Foreign Language Secretary (English, German, Portuguese)
Humboldt School
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