Daniela Loredana Gavadia
Timisoara
Summary
Motivated professional demonstrating strengths in customer service and team collaboration. Adapts to changing demands through effective problem-solving and communication. Committed to supporting team success and driving operational improvements. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Order Management Analyst
Robert Bosch Solutions
Timisoara, Romania
2023.10 - Current
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Picked up additional tasks to aid team success.
- Trained and mentored employees to maximise team performance.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Developed excellent working knowledge of industry trends and improvements in processes.
- Handled customer concerns and escalated major issues to supervisor.
Nurse
St. Elisabeth Krankenhaus
Straubing, Germany
2019.09 - 2023.08
- Measured blood pressure, pulse and temperature to assess and record vital signs.
- Administered oral, topical and intravenous medications based on patient symptomatology and treatment plans.
- Monitored, recorded, and reported symptoms or changes in patient conditions in a timely manner.
- Administered medications and treatments to patients following prescribed healthcare plans.
- Documented patient care services by charting in patient and department records accurately.
- Demonstrated compassionate communication skills, empathetically delivering difficult news to patients and families.
- Administered medications, performed diagnostic tests and operated monitoring devices to determine diagnosis of patient.
- Communicated with patients and families to inform current condition and treatment options.
- Administered CPR following Basic Life Support for Health Care Provider during emergency cases to patients undergoing cardiac arrest.
- Assisted surgeons and anaesthetists during operations, providing essential nursing care.
- Used stethoscope to monitor heart and lungs and determine abnormalities.
Education
Diploma of Higher Education - Nurse
Matthias-von-Flurl BS2
Straubing2022-01
Skills
- Customer service
- Team collaboration
- Process improvement
- Complaint resolution
- Data analysis
- Order management
- Employee training
- Problem solving
- Willingness to learn
- Calm under pressure
- Leadership
- Analytical and critical thinking
- Strategic planning
- MS Office Suite
- Deadline management
Languages
Romanian
First Language
English
Advanced
C1
German
Advanced
C1
Spanish
Beginner
A1
Certification
- Nurse certified
Interests
- photography
- travel
- reading novels and rom-coms books
Timeline
Order Management Analyst
Robert Bosch Solutions
2023.10 - Current
Nurse
St. Elisabeth Krankenhaus
2019.09 - 2023.08
Diploma of Higher Education - Nurse
Matthias-von-Flurl BS2