Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Epler

Bear

Summary

Outgoing and dependable individual with positive attitude and aptitude for fast-paced environments. Possesses solid understanding of customer service principles and effective communication skills. Committed to contributing to team success and creating welcoming atmosphere for customers. Offering strong candidate profile to thrive in bustling, customer-focused setting, eager to learn and develop in this environment. Brings foundational understanding of customer interactions and team collaboration. Ready to use and develop communication and organizational skills in [Desired Position] role. Professional with solid experience in customer service and hospitality. Skilled in efficient task management, ensuring cleanliness, and providing welcoming environment for guests. Strong team collaborator, adaptable to changing needs, and focused on achieving high-quality results. Reliable, attentive, and equipped with excellent communication skills.

Overview

1
1
year of professional experience

Work History

Floor Staff Member

Regal Cinemas
11.2021 - 04.2023
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
  • Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Facilitated smooth transitions during shift changes by communicating pertinent information clearly among team members about ongoing tasks or issues requiring attention.
  • Increased efficiency in floor operations by organizing and stocking merchandise, reducing clutter and ensuring optimal product placement.

Education

High School Diploma -

Freire Charter School Wilmington
Wilmington, DE
05.2023

Skills

  • Cleanliness and hygiene
  • Cash handling expertise
  • Strong teamwork
  • Reliability and punctuality
  • Sales proficiency
  • Cleaning
  • Store maintenance
  • Hospitality and accommodation

Timeline

Floor Staff Member

Regal Cinemas
11.2021 - 04.2023

High School Diploma -

Freire Charter School Wilmington
Danielle Epler