Dannian Xu

Partner Sourcing & Commercial Negotiation

• Sourced and onboarded European overseas warehouses and last-mile logistics providers
• Led pricing negotiations, contract setup, and SLA alignment
• Integrated multi-supplier resources to ensure capacity and resilience

Overseas Warehouse Build-Out (0–1 Implementation)

• Built European overseas warehouse operations from 0–1, including process setup and operational ramp-up
• Established SOPs, system interfaces, and performance reporting
• Ensured stable end-to-end operational flow after launch

Supplier Order Fulfillment Management

• Managed daily order fulfillment and delivery performance across European suppliers
• Monitored OTIF, lead times, and exception handling
• Drove continuous service improvement

Warehousing & Last-Mile Cost Control

• Built cost models and controlled warehousing and distribution expenses
• Led rate negotiations and cost optimization initiatives
• Improved network efficiency and shipment utilization

Warehouse Operations Governance & Risk Control

• Oversaw warehouse operational compliance and safety
• Assessed operational risks and implemented mitigation actions
• Managed incident escalation and corrective actions

Inbound & Outbound Process Optimization

• Mapped and standardized inbound and outbound workflows
• Improved accuracy, efficiency, and system integration
• Reduced operational errors and manual handling

Supplier Performance & KPI Management

• Defined KPI framework and supplier scorecards
• Conducted regular performance reviews and improvement tracking
• Linked performance to SLA and commercial governance

Team Coordination & Internal / External Alignment

• Organize and facilitate regular meetings with warehouse, IT, and sales teams
• Coordinate activities related to order execution, returns, project rollouts, and process improvements
• Support the team on operational issues and system-related topics

Order & Inventory Management

• Monitor order status, inventory levels, and material flows
• Oversee product compliance, labeling, rework requirements, and warehouse execution control
• Take ownership of inventory accuracy between warehouse operations and IT systems

Claims & Returns Management

• Handle undeliverable shipments, transportation damages, and loss cases
• Coordinate repackaging and restocking of damaged returns
• Analyze and manage slow-moving and aging inventory

Project Management & Service Provider Management

• Led projects on inventory status logic setup (new, return, scrap, refurbished, warranty)
• Implemented POD system projects including IT integration and API connectivity
• Delivered SN scanning projects covering scanning processes, system integration, and data validation
• Benchmarked, selected, and onboarded freight forwarders and carriers to optimize delivery lead time and cost

Data Analysis & Planning

• Prepared operational reports (on-time delivery, inventory, packaging consumption)
• Supported annual budget planning and physical inventory planning
• Derived improvement actions to enhance warehouse operational efficiency

Independent Management of B2B Customers for Container Deliveries

• Independently managed B2B customers for container deliveries, acting as the primary operational contact

Warehouse Management for E-Commerce Operations

• Served as the central point of contact within the Supply Chain department for building the e-commerce operating model
• Organized warehouse operations and optimized warehousing processes with 3PL partners
• Managed inbound and outbound material flows across the organization
• Conducted inventory analysis for e-commerce warehouses
• Organized physical inventory counts and inventory adjustments

IT Interface & Logistics System Optimization

• Acted as the primary interface for IT improvements and system optimization within logistics operations
• Advised logistics teams on system solutions for shipment execution using the iECM platform
• Built FBA operational solutions with 3PL partners, including workflow and process design
• Supported the launch of the IBOS (International Business Operation System)

Supply Chain Process Optimization & Cross-Functional Projects

• Contributed to supply chain process optimization and cross-functional initiatives
• Led Amazon Vendor project implementing a warehouse-in-warehouse solution for B2B customers
• Led Amazon Seller Flex project enabling platform-based dropship pickup for B2C customers

Inter-Warehouse Transfer Management

• Organized and coordinated stock transfers between company warehouses

Pallet Management & Consumption Analysis

• Managed pallet procurement, consumption analysis, and pallet inventory control

Logistics Cost & Invoice Control

• Controlled logistics-related costs, validated freight and service invoices, and ensured accurate invoice posting