Summary
Overview
Work History
Education
Skills
Skills Highlight
Timeline
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Daodu Tunde Ahmed

Ebersbeg

Summary

Passionate Retail Sales Assistant skilled in customer engagement for increased sales. Persuasive and knowledgeable for improved conversion rates. Committed team player dedicated to achieving performance KPIs. Customer-focused Sales Assistant manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Sales Assistant

Lush Fresh Handmade Cosmetics
10.2023 - Current
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Established rapport with customers using active listening and interpersonal skills.
  • Recommended complementary purchases to customers, increasing revenue.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Retail Sales Associate

Adidas
8 2021 - 6 2022
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganising products
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Retail Sales Assistant

Zara
10.2017 - 01.2020
  • Remained calm and composed in tense situations involving angry or upset customers
  • Increased sales by %10 and customer satisfaction through personalized servicing
  • Established and maintained professional relationships with customers to increase trust and rapport
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers

Sales Assistant

H&M
11.2015 - 08.2016
  • Opened new merchandise boxes and stocked sales floor racks and shelves with latest items
  • Addressed and resolved complex customer complaints in calm, efficient and friendly manner
  • Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records
  • Cultivated excellent customer relationships by providing helpful, friendly and attentive service
  • Maintained clean, presentable, and stunning product displays by conducting routine visual merchandising tasks and deep cleans.

Education

B.Sc. Business Administration - Business Administration And Management

EU Business School
Barcelona, Spain
03.2021 - 12.2024

Diploma. Mass Communication -

INTI College
SUBANG JAYA, Malaysia
04.2012 - 11.2015

Skills

Goal-Driven

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Skills Highlight

Sales techniques, Applicant tracking, Product expertise, Customer service, Returns, Team leadership Active listening Highly responsible and reliable Customer assistance Team coordination Quality focused. Microsoft Excel, Technical Skills, Customer Satisfaction, Teamwork Retail Knowledge

Timeline

Sales Assistant

Lush Fresh Handmade Cosmetics
10.2023 - Current

B.Sc. Business Administration - Business Administration And Management

EU Business School
03.2021 - 12.2024

Retail Sales Assistant

Zara
10.2017 - 01.2020

Sales Assistant

H&M
11.2015 - 08.2016

Diploma. Mass Communication -

INTI College
04.2012 - 11.2015

Retail Sales Associate

Adidas
8 2021 - 6 2022

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Daodu Tunde Ahmed