Daraksha Anjum
Kuckoffstrase 51,Berlin
Summary
Fundierte Kenntnisse in der strategischen und
operativen Steuerung
Qualitätsmanagement und vertriebliche Aufgaben
Umfassendes betriebswirtschaftliches Know-how
Ausgeprägte Kunden- und Serviceorientierung mit
innovativen Ideen zur Kundenbindung
Kunden- und marktorientierte Denk- und Handlungsweise
Overview
4
4
years of professional experience
Work History
`service
1840 Resturant
07.2024 - 01.2025
- Adhered to safety protocols and policies to reduce workplace hazards.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
Business Development Executive
H&M Clothing
01.2022 - 02.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Business Development Executive
Auro Inn
05.2021 - 03.2022
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Education
MBA - Master in Businesss Administration
IU International University of Applied Sciences
Berlin ,Germany03.2024
Skills
- Sales and Marketing
- Team Leadership
- Customer Service
- Decision-Making
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
`service
1840 Resturant
07.2024 - 01.2025
Business Development Executive
H&M Clothing
01.2022 - 02.2023
Business Development Executive
Auro Inn
05.2021 - 03.2022
MBA - Master in Businesss Administration
IU International University of Applied Sciences
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