DARIYANA ORTNER
Technology Delivery Lead Manager
Munich,BY
Summary
Dedicated Technology professional with a proven track record of consistently meeting company goals through organized and efficient practices. Thrives under pressure and excels at adapting to new situations and challenges, always striving to enhance the organizational brand.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Technology/Cloud Delivery Lead Manager
Accenture GmbH
9 2022 - Current
- Company Overview: Technology/Cloud Delivery Lead Manager
- Conduction of application architecture assessments and definition of solutions for complex problems that require an in-depth evaluation of variable factors
- Assessment, roadmap planning, implementation, and support of application solutions for different clients, spanning IT projects to large-scale, enterprise-level change programs
- Managing and leading onshore and offshore resources, application of related methodology tools and people management
- Effective communication with client stakeholders
- Leading projects in various industries
- Technology/Cloud Delivery Lead Manager
Delivery Manager (Tech)
Telefónica Germany GmbH & Co. OHG
09.2020 - 08.2022
- Company Overview: Delivery Manager (Tech)
- Leading various projects in the VPN 2.0 & All-IP environment
- Managing multiple agile teams (software development and technical delivery/rollout)
- Technical project management based on IPMA certification
- Conception and support of system/data migrations in the VPN/fixed network environment
- Vendor Management
- Delivery Manager (Tech)
LoV Manager (Performance-related compensation)
Telefónica Germany GmbH & Co. OHG
12.2018 - 08.2020
- Company Overview: LoV Manager (Performance-related compensation)
- Results-orientated advice for the site locations with regard to KPI management and target setting
- Concept for performance-related compensation at 7
- TGCS in-house site locations
- Labor law negotiations between work councils and employer
- Budget monitoring and cost analysis
- LoV Manager (Performance-related compensation)
Technical Engineer (Legacy & Salesforce Business Stack)
Telefónica Germany GmbH & Co. OHG
11.2013 - 11.2018
- Company Overview: Technical Engineer (Legacy & Salesforce Business Stack)
- Solution consultancy for internal sales and marketing organizations (Demand Management including analysis and delivery)
- Project planning incl
- Cost estimation and risk management
- Process modelling and technical implementation
- Vendor management (Syzygy, Tech Mahindra, Cognizant, Wipro)
- Conceptual optimization and further development of business applications (Sales & Order CRM)
- Creation of technical specification documents like SRS, ASRI, User Stories
- Managing agile software development teams (SCRUM)
- Salesforce configuration
- Coordination and implementation of UATs, product inspection and application verification tests
- Application health management, cyber security, compliance
- Ensuring application training and courses (trainer training based on EasT, Visual Facilitation)
- Second level support and change request management
- Technical Engineer (Legacy & Salesforce Business Stack)
Sales Administration & Partner Management
Telefónica Germany GmbH & Co. OHG
11.2009 - 10.2013
- Company Overview: Sales Administration & Partner Management
- Project management and control of major projects during various integrations/transformations
- Planning and implementation of strategic measures and development of SoHo & SME strategies (sales management)
- Design and optimization of sales-specific processes
- First level support for partners and sales (focus on SME IDS)
- Sales Administration & Partner Management
Executive Assistant
Luxury Services Rent-a-Car GmbH & LogikSfera GmbH
10.2007 - 08.2009
- Company Overview: Medical services
- Medical services
Executive Manager
Multiplate Services GmbH
01.2007 - 05.2007
Education
BACHELOR´S DEGREE - COMMERCIAL LAW
SCIENCES MUNICH
11.2013 - 11.2018
Skills
MICROSOFT OFFICE/VISIO
SALESFORCE
MS AZURE
GCP
JIRA/CONFLUENCE
PEOPLESOFT
APPLICATION LIEFECYCLE INCL IMPLEMENTATION & MANAGEMENT
AGILE METHODOLOGIES (SCRUM, SAFE, KANBAN)
WATERFALL, AGILE & HYBRID PROJECT MGMT
DEVOPS, SOLUTION TEST & UAT
MOBILE, FIXNET & CLOUD DELIVERY
VENDOR MANAGEMENT (SLAS & CONTRACTING)
DATA MIGRATION
STRONG COMMUNICATION SKILLS
TEAMWORK
LEADERSHIP
SELF-DIRECTION
PROBLEM-SOLVING
FLEXIBILITY AND INTEGRITY
Certification
IPMA Level D
References
Please find attached if requested.
Softskills
- Strong Communication Skills
- Teamwork
- Leadership
- Self-Direction
- Problem-Solving
- Flexibility and Integrity
Timeline
Delivery Manager (Tech)
Telefónica Germany GmbH & Co. OHG
09.2020 - 08.2022
LoV Manager (Performance-related compensation)
Telefónica Germany GmbH & Co. OHG
12.2018 - 08.2020
Technical Engineer (Legacy & Salesforce Business Stack)
Telefónica Germany GmbH & Co. OHG
11.2013 - 11.2018
BACHELOR´S DEGREE - COMMERCIAL LAW
SCIENCES MUNICH
11.2013 - 11.2018
Sales Administration & Partner Management
Telefónica Germany GmbH & Co. OHG
11.2009 - 10.2013
Executive Assistant
Luxury Services Rent-a-Car GmbH & LogikSfera GmbH
10.2007 - 08.2009
Executive Manager
Multiplate Services GmbH
01.2007 - 05.2007
Technology/Cloud Delivery Lead Manager
Accenture GmbH
9 2022 - Current