Open To Work
David Bercini
Dagsboro
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Painter
Beach Painting
Dagsboro
11.2022 - 11.2025
- Maintained tools and equipment in safe, efficient working condition.
- Prepared surfaces by sanding, scraping, and cleaning for optimal paint adhesion.
- Applied various paint types using brushes, rollers, and spray equipment.
- Collaborated with team members to complete projects within set timelines.
- Provided excellent customer service by addressing client inquiries and concerns promptly.
Customer Service Supervisor
Comcast
Fort Collins
04.2017 - 07.2022
- Supervised customer service team to ensure quality support and service delivery.
- Resolved escalated customer issues through effective communication and problem-solving.
- Collaborated with management to implement process improvements for service operations.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Answered phone calls and responded to questions and concerns.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Associate Degree Culinary Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts
Pittsburgh, PA 09.2002 - 08.2003
Skills
- Actively listen to customers concerns and needs to provide a VIP experience
- Sales focused through building rapport and identifying opportunities
- Friendly and outgoing with a positive mental attitude
Accomplishments
- 2019 Comcast Customer Care and Sales Award for Mountain West Division. Top 10 agent in region.
Certification
- Hazardous material abatement supervision certificate Colorado
References
References available upon request.
Timeline
Painter
Beach Painting
11.2022 - 11.2025
Customer Service Supervisor
Comcast
04.2017 - 07.2022
Associate Degree Culinary Arts - Culinary Arts
Pennsylvania Institute of Culinary Arts
09.2002 - 08.2003