Dedicated professional committed to contributing within organizations that foster growth and advancement opportunities.
Overview
10
10
years of professional experience
Work History
Server Assistant/Expo/Server
C&D Brewing Company
Wilmington
06.2022 - Current
(Server Assistant) 1. Assists in maintaining the cleanliness of the restaurant in all areas 2. Communicates to management any difficulties, guest comments, or other relevant information 3. Performs related duties and special projects as assigned 4. Cleans and replenishes guest supplies. Polishes glassware, silverware, cutlery, etc. 6. Restock any station required to keep restaurant running properly
(Expeditor) 1. Ensure the smooth and timely flow of orders to make sure they are delivered to customers in a reasonable time 2. Check dishes for accuracy and presentation 3. Assist in final dish preparation 4. Maintain fast and accurate service 5. Handle customer complaints. Familiarized with POS systems and expo screen/ticket system 7. Uphold and quality and sanitation standards
(Server) 1. Provide excellent customer service and maintain a positive work attitude throughout shift 2. Communicate any orders to kitchen staff promptly and in an accurate manner to guarantee proper service 3. Deliver beverages and meals in a proper and timely manner 4. Maintain knowledge of food, cocktails, spirits, and locations of where to find everything needed to provide proper service. Be able to navigate the POS system in a timely manner to ensure guests get everything they need 6. Deliver checks and process any payments
Laborer
W. T. Hannan Custom Home Builders
Brigantine
04.2020 - 05.2022
(Laborer) 1. Performed work on new construction job sites, including kitchen cabinet assembly and installation, kitchen appliance installation, minor carpentry, thermal insulation, site cleanups, and other tasks as assigned. Deposited weekly company checks and cash, as requested by the VP. 2. Used the company vehicle to transport job materials from job site to job site.
Pressure Washer
First State Power Washing
Hockessin
06.2020 - 06.2021
Glass and mirror cleaning, gutter cleaning, power/pressure washing
Load and unload equipment from work vehicle
Clearing job site and ensuring all areas are free of dirt and debris
Busser/Food Runner/Expeditor
Redfire Grille, Platinum Dining Group
Hockessin
09.2017 - 03.2020
Efficiently cleared tables and reset them for subsequent guests, enhancing dining turnover.
Assisted guests promptly upon request, ensuring satisfaction and comfort.
Communicated effectively with hosts and servers to maintain a seamless dining experience.
Provided top-notch service to both internal and external guests during food delivery.
Executed opening and closing duties efficiently for assigned stations.
Handled guest inquiries professionally, escalating concerns to management when needed.
Demonstrated extensive knowledge of food, wine, cocktails, and spirits to enhance guest experience.
Optimized order flow from front-of-house staff to kitchen, ensuring timely preparation.
Maintained cleanliness of dining area and ensured prompt table turnover.
Utility Worker
Chartwells Dining Services Towson University
Towson
06.2015 - 08.2016
Maintained cleanliness and sanitation standards as dishwasher in high-traffic environments.
Served food efficiently during dining operations and football concessions, ensuring customer satisfaction.
Assisted with utility tasks, supporting overall operational efficiency and team productivity.