Übersicht
Berufserfahrung
Kompetenzen
Languages
Leistungen
Zeitleiste
Generic
David Nedic

David Nedic

Gundelsheim

Übersicht

8
8
years of professional experience

Berufserfahrung

Retraining as E-Commerce Manager

Comcave College GmbH
2024.07 - 2026.02
  • Assortment design and maintenance of shop systems and marketplaces (PlentyOne).
  • Planning and implementation of SEO/SEA measures, social media marketing, and content creation.
  • Monitoring of KPIs (Conversion Rate, ROAS) and web analytics for sales optimization.
  • Handling of payment systems, returns management, and digital contract law (GDPR).

Store Manager

Jochen Schweizer mydays Group
2022.10 - 2023.12
  • Achieved defined sales targets.
  • Ensured economic success supported by key performance indicators (KPIs).
  • Precise implementation of marketing measures.
  • Implementation of marketing and sales objectives.

Car Sales Specialist

Tesla GmbH
2021.10 - 2022.07
  • Customer support from the initial test drive to final delivery.
  • New vehicle sales.

Customer Service Agent

Sitel GmbH (Paypal)
2021.02 - 2021.09
  • Clarification of transactions.
  • Managing initial support requests.

Sales Agent

Vodafone GmbH
Heilbronn
2018.03 - 2019.07
  • Customer consulting and sales of Vodafone services and products.
  • Complaint management.
  • Inventory management.
  • Onboarding and training of new employees.

Kompetenzen

  • Team-oriented mindset
  • Strong organizational skills
  • Customer focus & centricity
  • Strong communication skills
  • Sales experience
  • Empathy and interpersonal skills
  • Exceptional customer orientation
  • Experienced in staff training and onboarding
  • Excellent teamwork skills
  • Strong prioritization skills

Languages

Deutsch
Muttersprache
Serbisch
Fachkundig (C1)
C1
Englisch
Fachkundig (C1)
C1

Leistungen

  • PlentyOne / Plentymarkets
  • KIAS, Salesforce oder interne Tools
  • Google Analytics / KPI-Dashboards, Excel
  • Payment- & Support-Software
  • Google Ads / Facebook Business Manager, Canva, Capcut, Photoshop
  • Wordpress
  • AI-Powered Content Creation
  • AI Tool Integration
  • Prompt Engineering
  • AI-Driven Customer Service

Zeitleiste

Retraining as E-Commerce Manager

Comcave College GmbH
2024.07 - 2026.02

Store Manager

Jochen Schweizer mydays Group
2022.10 - 2023.12

Car Sales Specialist

Tesla GmbH
2021.10 - 2022.07

Customer Service Agent

Sitel GmbH (Paypal)
2021.02 - 2021.09

Sales Agent

Vodafone GmbH
2018.03 - 2019.07
David Nedic