David Nedic
Gundelsheim
Übersicht
8
8
years of professional experience
Berufserfahrung
Retraining as E-Commerce Manager
Comcave College GmbH
2024.07 - 2026.02
- Assortment design and maintenance of shop systems and marketplaces (PlentyOne).
- Planning and implementation of SEO/SEA measures, social media marketing, and content creation.
- Monitoring of KPIs (Conversion Rate, ROAS) and web analytics for sales optimization.
- Handling of payment systems, returns management, and digital contract law (GDPR).
Store Manager
Jochen Schweizer mydays Group
2022.10 - 2023.12
- Achieved defined sales targets.
- Ensured economic success supported by key performance indicators (KPIs).
- Precise implementation of marketing measures.
- Implementation of marketing and sales objectives.
Car Sales Specialist
Tesla GmbH
2021.10 - 2022.07
- Customer support from the initial test drive to final delivery.
- New vehicle sales.
Customer Service Agent
Sitel GmbH (Paypal)
2021.02 - 2021.09
- Clarification of transactions.
- Managing initial support requests.
Sales Agent
Vodafone GmbH
Heilbronn
2018.03 - 2019.07
- Customer consulting and sales of Vodafone services and products.
- Complaint management.
- Inventory management.
- Onboarding and training of new employees.
Kompetenzen
- Team-oriented mindset
- Strong organizational skills
- Customer focus & centricity
- Strong communication skills
- Sales experience
- Empathy and interpersonal skills
- Exceptional customer orientation
- Experienced in staff training and onboarding
- Excellent teamwork skills
- Strong prioritization skills
Languages
Deutsch
Muttersprache
Serbisch
Fachkundig (C1)
C1
Englisch
Fachkundig (C1)
C1
Leistungen
- PlentyOne / Plentymarkets
- KIAS, Salesforce oder interne Tools
- Google Analytics / KPI-Dashboards, Excel
- Payment- & Support-Software
- Google Ads / Facebook Business Manager, Canva, Capcut, Photoshop
- Wordpress
- AI-Powered Content Creation
- AI Tool Integration
- Prompt Engineering
- AI-Driven Customer Service
Zeitleiste
Retraining as E-Commerce Manager
Comcave College GmbH
2024.07 - 2026.02
Store Manager
Jochen Schweizer mydays Group
2022.10 - 2023.12
Car Sales Specialist
Tesla GmbH
2021.10 - 2022.07
Customer Service Agent
Sitel GmbH (Paypal)
2021.02 - 2021.09
Sales Agent
Vodafone GmbH
2018.03 - 2019.07