David Torres
Seaford
Summary
Professional with experience at the Indian River School District and good in network security and hardware troubleshooting. Able to make customers satisfied through communication skills and problem-solving. Familiar with system administration and technical support, consistently delivering results that improve operational efficiency and user experience.
Overview
3
3
years of professional experience
Work History
Summer Intern
Indian River School District
Georgetown
06.2025 - Current
- Connected switches to enhance network performance.
- Performed brief imaging on devices to ensure proper functionality.
- Repaired Chromebooks, restoring full operational capacity.
Teera Thai Cuisine & Bar
Yor's Kitchen LLC
Salisbury
05.2024 - 10.2024
- Facilitated effective communication with customers to ensure seamless experiences.
- Deescalated customer issues through proactive engagement and resolution strategies.
- Addressed food quality concerns, providing satisfactory alternatives to enhance customer satisfaction.
Online Personal Shopper
Walmart
Seaford
08.2022 - 12.2023
- Delivered exceptional customer service by promptly addressing inquiries and complaints.
- Greeted customers warmly to create a welcoming environment.
- Deescalated customer frustrations through effective communication and problem-solving techniques.
Education
Associate in Information Tech. & Networking - Cybersecurity
Delaware Technical Community College
DE06-2025
High School Diploma -
Seaford Senior High School
Seaford, DE06-2022
Skills
- Network security
- Hardware troubleshooting
- System administration
- Customer service
- Technical support
- Communication skills
- Exposed to Infinite campus
- Familiar with imaging
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Summer Intern
Indian River School District
06.2025 - Current
Teera Thai Cuisine & Bar
Yor's Kitchen LLC
05.2024 - 10.2024
Online Personal Shopper
Walmart
08.2022 - 12.2023
Associate in Information Tech. & Networking - Cybersecurity
Delaware Technical Community College
High School Diploma -
Seaford Senior High School
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