DAVID Y. R. LEHNHARDT
Hanover
Summary
With a fervent passion for sales and management, coupled with exceptional communication skills, I effectively unite individuals and products.
Skilled marketing professional with robust background in creating and executing strategic campaigns that drive growth. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Adept in digital marketing, market analysis, and brand management, with focus on innovation and client satisfaction. Reliable and consistently effective in achieving organizational goals.
Overview
8
8
years of professional experience
11
11
Courses
Work History
Consulting Product Manager
Lobby4
12.2024 - Current
- Assisting Senior Product Managers in creating user-centered product solutions by conducting market analysis and gathering user feedback
- Monitored industry trends and competitor activities, making strategic recommendations based on findings.
- Analyzed user behavior data to identify patterns that informed future feature developments or enhancements.
- Collaborate with development, design, and marketing teams to create features that align with customer needs and business objectives
- Monitoring and analyzing product metrics to facilitate data-driven enhancements of the user experience
- Engagement in the ideation and execution of new features - spanning from the conceptual phase to the launch
- Facilitation of communication among stakeholders to synchronize priorities and product strategies
Product Manager - Multiple Projects
Franklin IAS in Koop. mit Product People GmbH
08.2024 - Current
- Managing incoming customer calls and addressing technical inquiries related to landlines, internet services, television, and billing
- Effectively addressing customer complaints and fostering long-term loyalty through exceptional service
- Sales consultation and assistance with customer retention strategies
Site Acquisition Consultant
MD7
04.2024 - 07.2024
- Executing lead generation and sales negotiations for antenna locations
- Identifying prospective landlords and performing site visits to gather geospatial data and visual reports
- Successful finalization of rental agreements through the negotiation of advantageous terms with landlords
- Sales consulting and fostering robust customer relationships
Support and Sales Agent
Sunrise GmbH
03.2023 - 11.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Telecommunication products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Product & UX Consultant
CANNAVIGIA
06.2022 - 02.2023
- Improved user experience by optimizing UI design and introducing QR codes for seamless access to key features
- Enhanced customer service by updating the Help Center with visual guides, refining language, and translating content into English
- Developed a more user-friendly SaaS solution and recommended a consumer app with a tiered pricing model to expand market reach
- Provided actionable UX insights to drive product improvements and optimize user flows
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
VIP-Account-Manager
Zynga Game Ireland Ltd
03.2021 - 05.2022
- Overseeing outbound sales, enhancing revenue from existing customers, and attaining a KPI of €160,000 per quarter
- Collaborate with interdisciplinary teams to stimulate revenue growth within the VIP customer segment
- Utilizing data science workflows to enhance customer loyalty and reactivation
- Preparation of advisory presentations for high-profile clients, integrating market trends and case studies
Senior Seller Support Associate
Amazon Ltd
08.2020 - 02.2021
- Primary liaison between Amazon and third-party sellers, offering telephone and email assistance
- Operational assistance for sellers, ensuring adherence to Amazon policies
- Addressing systemic issues, proposing enhancements to processes, and fostering team collaboration
Merchant Success Manager
Shopify Ireland Ltd
05.2018 - 04.2020
- Cultivating robust relationships with rapidly expanding merchants and delivering sustainable solutions to their challenges
- Guidance on e-commerce best practices, industry trends, and API assistance
- Perform website audits and deliver SEO and analytics insights to enhance merchant success
AdWords-Account-Manager
Ttech Ireland Ltd
01.2017 - 05.2018
- Management of outbound sales for small and medium-sized enterprises (SMEs) and large corporations, along with the upselling of Google Ads services
- Enhance marketing campaigns through the creation of keyword packages and budgetary recommendations
- Analyzing account and campaign data to uncover opportunities for optimization
Education
Product Manager - Digital Product -
Franklin IAS
12.2025
Bachelor of Arts - Marketing
Griffith College Dublin
12.2019
Media Design -
GPB Berlin
12.2015
Electrical Engineering -
German Navy
12.2011
Skills
- PPC
- SEO
- Social-Media
- Google-Ads
- Analytics
- A/B-Testing
- CRO
- Market-Research
- CRM
- Automation
- Branding
- Scrum
- Product strategy
- KPI tracking
Certification
- Service Design: How to Design Integrated Service Experiences - IDF
- AI for Designers - IDF
- Design for the 21st Century with Don Norman - IDF
- Get Your Product Used: Adoption and Appropriation - IDF
- Professional Scrum Master PSM I - Scrum.org
- Professional Scrum Product Owner PSPO I - Scrum.org
- Agile Leadership - Metagile
- Business Model Innovation - Stanford
- Applied IT-Consulting Zertifikat - Franklin IAS x Product People
Hobbies and Interests
- Additive manufacturing (3D Printing)
- Cooking
- Downhill mountain biking
- Design
Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Hungarian
Bilingual or Proficient (C2)
Timeline
Consulting Product Manager
Lobby4
12.2024 - Current
Product Manager - Multiple Projects
Franklin IAS in Koop. mit Product People GmbH
08.2024 - Current
Site Acquisition Consultant
MD7
04.2024 - 07.2024
Support and Sales Agent
Sunrise GmbH
03.2023 - 11.2023
Product & UX Consultant
CANNAVIGIA
06.2022 - 02.2023
VIP-Account-Manager
Zynga Game Ireland Ltd
03.2021 - 05.2022
Senior Seller Support Associate
Amazon Ltd
08.2020 - 02.2021
Merchant Success Manager
Shopify Ireland Ltd
05.2018 - 04.2020
AdWords-Account-Manager
Ttech Ireland Ltd
01.2017 - 05.2018
Bachelor of Arts - Marketing
Griffith College Dublin
Media Design -
GPB Berlin
Electrical Engineering -
German Navy
Product Manager - Digital Product -
Franklin IAS
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