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Detail-oriented technical support engineer with solid skills in resolving technical issues in hardware and software. Resourceful, flexible and committed team player. Reliable in meeting tight deadlines to meet demands. Productive individual with strong objective to acquire work experience and gain knowledge from technical support team. Enthusiastic in helping customers set-up accounts and configure network. Adaptable to challenging situations and demanding deadlines. Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.

Dynamic Support Engineer with Amazon, skilled in remote troubleshooting and network configuration. Proven track record in managing Sev2 tickets and enhancing device performance through log analysis. Adept at firmware upgrades and technical documentation, I excel in problem-solving and vendor engagement, ensuring seamless tech support and operational efficiency.

Dynamic IT Service Desk Engineer with extensive experience at Saksoft Ltd, delivering exceptional L2/L3 support and ensuring SLA compliance. Proficient in Windows OS configuration and remote troubleshooting, I excel in providing VIP support while maintaining high customer satisfaction through effective communication and timely issue resolution.

Results-driven Technical Support Engineer at Dell Technologies with expertise in Cisco UCS management and root cause analysis. Proven ability to enhance customer satisfaction through effective communication and remote troubleshooting. Recognized for resolving complex technical issues and collaborating with developers to implement optimal solutions, ensuring seamless operations and data recovery. Skilled in navigating complex technical environments with a solid background as a Computer User Support Specialist. Possess strong troubleshooting capabilities and adept at providing solutions to enhance system functionality and user satisfaction. Demonstrated ability to communicate effectively with users, ensuring understanding and proper use of software and hardware. Improved help desk response times and user experience through proactive support and training initiatives.

Davor Raos

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Support Engineer

Integration Engineer

RAN Engineer

RAN Engineer

RAN Integration Engineer

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Diploma of Higher Education - Electrical Engineering

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Support Engineer

Integration Engineer

RAN Engineer

RAN Engineer

RAN Integration Engineer

Mathematic

Diploma of Higher Education - Electrical Engineering

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