Dawn Milligan
Dover,DE
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
28
28
years of professional experience
Work History
Assistant Manager
Little Wagon Produce
05.2020 - 09.2025
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Supported team members with training on best practices and operational standards.
- Coordinated schedules and tasks to maintain workflow efficiency
- Participated in team meetings, providing input on potential areas for improvement and development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Conducted routine inventory checks, maintaining optimal stock levels for operations.
Accounts Payable Supervisor
Nanticoke Nursery - Half Owner From 1997-2019
06.1997 - 05.2019
- Supervised accounts payable team, ensuring timely processing of invoices and payments.
- Implemented process improvements, enhancing accuracy in invoice reconciliation and reducing discrepancies.
- Trained and mentored staff on best practices for expense reporting and vendor management.
- Developed and maintained relationships with vendors to streamline communication and resolve issues efficiently.
- Researched all invoices that were past due.
- Oversaw monthly accounting close process for timely and accurate reporting of financial information.
Education
High School Diploma -
Woodbridge High School
Bridgeville, DE06-1983
Skills
- Time management
- Problem-solving
- Team leadership
- Customer service
- Staff supervision
- Task delegation
Timeline
Assistant Manager
Little Wagon Produce
05.2020 - 09.2025
Accounts Payable Supervisor
Nanticoke Nursery - Half Owner From 1997-2019
06.1997 - 05.2019
High School Diploma -
Woodbridge High School