Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality.
Overview
28
28
years of professional experience
Work History
Assistant Manager
Little Wagon Produce
05.2020 - 09.2025
Assisted in daily operations, ensuring adherence to company policies and procedures.
Supported team members with training on best practices and operational standards.
Coordinated schedules and tasks to maintain workflow efficiency
Participated in team meetings, providing input on potential areas for improvement and development.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Generated repeat business through exceptional customer service.
Conducted routine inventory checks, maintaining optimal stock levels for operations.
Accounts Payable Supervisor
Nanticoke Nursery - Half Owner From 1997-2019
06.1997 - 05.2019
Supervised accounts payable team, ensuring timely processing of invoices and payments.
Implemented process improvements, enhancing accuracy in invoice reconciliation and reducing discrepancies.
Trained and mentored staff on best practices for expense reporting and vendor management.
Developed and maintained relationships with vendors to streamline communication and resolve issues efficiently.
Researched all invoices that were past due.
Oversaw monthly accounting close process for timely and accurate reporting of financial information.