DAYANE TALAVERA
Lima Or Stuttgart Is Possible
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CSR and Community Relations Coordinator
Tozzi Green SPA (Italy) – Ergon Perú S.A.C
Lima
07.2021 - 10.2022
- Develop and maintain reputable relationships with local communities, government representatives and regulators principally at the local/municipal level. (Investment Project of the Peruvian State for the Supply of Electricity with Renewable Energy Resources in Areas Not Connected to the Grid).
- Identify and mitigate social conflicts, attend to queries/doubts/complaints from users of photovoltaic energy systems.
- Prepare and design corporate graphic materials (posters, informative brochures) and manage the production of corporate videos for its distribution among the main stakeholders.
- Respond to all type of communication inquiries and answer queries or requests for information required by the Peruvian Ministry of Energy and Mines and other government regulators.
- Supervise and execute social support / local development programs / social investment as part of CSR activities based on the company's sustainability policies.
- Provide support within the social framework for compliance with the inspection procedures established in the Investment Contracts of the program.
Social Management and Negotiations Supervisor
Compañía Operadora de Gas S.A.C. (COGA)
Lima
08.2018 - 03.2021
- Develop and maintain reputable relationships with local communities, government representatives in the direct influence area of the Camisea Gas Pipeline Transportation System.
- Elaborate, execute and monitor the Plan of Communications for the development of the project activities.
- Carry out the negotiation process for the release of work areas on private properties and manage to get entry permits.
- Respond to queries and complaints from the local community regarding the activities of the Operation & Maintenance and Projects department.
- Propose strategies and action plans for the management and/or solution of conflicts or social contingencies.
- Follow up on the processes of Citizen Participation in case it applies to any project.
- Propose, manage and execute local development projects, as well as donations requests made by local authorities.
- Manage and monitor the Local Labor Program (process of hiring non-professionals from the local community so they can have an opportunity of work).
- Speak to community groups and contractors to explain and interpret purposes, programs and policies.
- Disseminate and supervise compliance with the code of social conduct and the policy on camps confined.
Communications Assistant
Hanwha International Peru S.A.C
Lima
06.2016 - 03.2018
- Design and implement an integrated plan for engaging with key international stakeholders and networks will be part of your daily work.
- Prepare and carry out the presentation and promotion of the company, its products, projects and activities in meetings with clients and companies.
- Ensure the company's presence and relevance at international and local fairs, events or forums.
- Identify and communicate to headquarter in Korea regarding new market opportunities.
- Collaborate with cross-functional teams and support countries and divisions to develop capacity for engagement with international networks.
- Supervise and follow up on purchase orders, quotes and sales made in Latin America.
Community Relations Trainee
Compañía Operadora de Gas S.A.C (COGA)
Lima
01.2015 - 10.2015
- Field supervision of the expansion project “Loop Costa”: construction of a gas pipeline section.
- Manage social projects for supporting the local community, e.g., School Kits Campaign, Delivery of medical equipment, Implementation of Guinea Pig sheds.
- Assist in the Conflict Management and Negotiations Program: answer to claims and complaints from the local communities.
- Organize and execute informative reunions among the local community and government authorities regarding the social programs and operation activities of the Gas Transportation System.
- Identify and monitor the main stakeholders locally.
- Prepare reports, communications and/or letters for the main stakeholders.
Customer Service Trainee
Mexichem Peru S.A
Lima
03.2014 - 12.2014
- Elaborate a plan and develop strategies for building relationships with potential customers.
- Elaborate the manual procedure for returns in the Customer Service department.
- Execute the SAP program for sales administration, purchase orders, returns, quotes, stock, customer portfolio, etc.
- Supervise the returns process reports.
Junior Event Producer
Pensando BTL – GERP S.A.C
Lima
09.2013 - 02.2014
- Supervise the execution and development of corporate events.
- Give support with the elaboration of the budget, quotes and finding locations.
- Prepare informative notes, creative message content, script for corporate videos.
- Supervise the design of brochures or internal communications.
- Inform and coordinate with the client, suppliers and support with the activities for developing the event before and during it.
Education
Bachelor of Arts - Business Communications
Universidad San Ignacio De Loyola
08.2014
Skills
- Team Leadership, Management and Supervision
- Strong Communication Skills (internal, external, government and regulators representatives)
- Spanish and English Fluency
- Report Preparation and Analysis
- Office (Word, Excel, Power Point)
- Adobe (Photoshop, Premier, Illustrator)
- Willingness to travel
- Handling Customer Complaints
Certification
- Specialization Course in Corporate Sustainability Technology and Engineering University (UTEC) Mar - May 2023 | Lima, Perú.
- Specialization Course in Strategic Management Community Relations Latin American Institute of Social Sciences (ILCS) Jan – Feb 2021 | Lima, Perú.
- Specialization Course in Social Conflicts and Sustainability Management Pontifical Catholic University of Peru (PUCP) Mar – Jun 2019 | Lima, Perú
Languages
Spanish
First Language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CSR and Community Relations Coordinator
Tozzi Green SPA (Italy) – Ergon Perú S.A.C
07.2021 - 10.2022
Social Management and Negotiations Supervisor
Compañía Operadora de Gas S.A.C. (COGA)
08.2018 - 03.2021
Communications Assistant
Hanwha International Peru S.A.C
06.2016 - 03.2018
Community Relations Trainee
Compañía Operadora de Gas S.A.C (COGA)
01.2015 - 10.2015
Customer Service Trainee
Mexichem Peru S.A
03.2014 - 12.2014
Junior Event Producer
Pensando BTL – GERP S.A.C
09.2013 - 02.2014
Bachelor of Arts - Business Communications
Universidad San Ignacio De Loyola
- Specialization Course in Corporate Sustainability Technology and Engineering University (UTEC) Mar - May 2023 | Lima, Perú.
- Specialization Course in Strategic Management Community Relations Latin American Institute of Social Sciences (ILCS) Jan – Feb 2021 | Lima, Perú.
- Specialization Course in Social Conflicts and Sustainability Management Pontifical Catholic University of Peru (PUCP) Mar – Jun 2019 | Lima, Perú
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