De'Andre Dixon
Smyrna
Summary
Dynamic and results-driven professional with extensive experience at Estes Express, excelling in freight handling and customer service. Proven ability to optimize logistics operations and enhance delivery efficiency. Skilled in vehicle inspection and adept at using GPS for route planning, ensuring timely and safe transportation of goods.
Overview
9
9
years of professional experience
Work History
Driver, Dock Worker, Yard Jockey
Estes Express
03.2022 - 12.2024
- Operated yard equipment to facilitate efficient loading and unloading of goods.
- Collaborated with team members to ensure timely dispatch of shipments.
- Maintained accurate records of deliveries and inventory levels.
- Conducted regular inspections of vehicles to ensure safety and compliance.
Owner/Operator
Bizzle Transportation
02.2021 - 03.2022
- Developed and implemented operational strategies to enhance overall business performance.
- Coordinated logistics and supply chain activities to ensure timely delivery of services.
- Monitored financial performance, analyzing budgets and expenses for cost-effectiveness.
Driver
Dixon Brothers LLC
10.2020 - 02.2021
- Adhered to safety protocols while driving to protect self and others on the road.
- Conducted pre-trip inspections to verify vehicle safety and operational readiness.
- Assisted in training new drivers on company policies and safe driving practices.
- Resolved delivery issues and customer inquiries to enhance service quality.
Driver
Canada Dry
01.2019 - 10.2020
- Executed timely deliveries to ensure customer satisfaction and service reliability.
- Maintained accurate logs of deliveries and vehicle inspections to ensure compliance.
- Coordinated with dispatch to optimize delivery routes and reduce travel time.
- Monitored vehicle performance and reported maintenance needs to prevent breakdowns.
Customer Service Associate
Wawa
03.2017 - 01.2019
- Cashier
- Deli
- Cooler
- Inventory
Loader and Unloader
Penske Logistics
11.2016 - 03.2017
- Executed loading and unloading processes while adhering to established safety protocols.
- Sorted and organized incoming shipments to optimize inventory management.
- Collaborated with team members to ensure timely completion of loading schedules.
Customer Service Associate
McDonald's
10.2015 - 08.2016
- Provided exceptional customer service by actively listening and addressing customer inquiries.
- Resolved customer issues promptly, enhancing overall satisfaction and retention.
- Maintained cleanliness and organization of service areas to promote a welcoming environment.
- Trained new staff on customer service protocols and operational procedures.
Education
High School Diploma -
Cardinal O'Hara H.S.
Springfield, PA06-2016
Skills
- Time management
- Customer service
- GPS and route planning
- Loading and unloading
- Vehicle inspection
- Freight handling
- Mechanical aptitude
- Warehouse safety
- Dock equipment operation
- Hazardous materials
- Forklift and pallet jack use
Timeline
Driver, Dock Worker, Yard Jockey
Estes Express
03.2022 - 12.2024
Owner/Operator
Bizzle Transportation
02.2021 - 03.2022
Driver
Dixon Brothers LLC
10.2020 - 02.2021
Driver
Canada Dry
01.2019 - 10.2020
Customer Service Associate
Wawa
03.2017 - 01.2019
Loader and Unloader
Penske Logistics
11.2016 - 03.2017
Customer Service Associate
McDonald's
10.2015 - 08.2016
High School Diploma -
Cardinal O'Hara H.S.