Debashish Roy

• Center of Competence (CoC) Leader in IT Infrastructure AE Testing
• Leading IT team for OS and application roll out
• Working on various projects for business goals
• Planning, Mange Projects, Budget
• Vendors & Stakeholders managementd
• Provide technology leadership and support to the team
• Working with the plant to resolve any issue

• Clients: Air Canada, Bombardier, Carrier, DuPont, L'Oréal, AmerisourceBergen, AVON, The Hartford
• Planning road map, strategies for the IT, analyzing needs and provide solution
• Add value to the business by proactive capacity planning, maintenance, budgeting, consolidating, or relacing IT software products and proposing alternative solution
• Oversee critical issues, manage, and coach support teams, delivery, escalation, meeting SLA and critical incident and problem management
• Planning, designing of redundant, highly available, mission-critical data center
• Consolidation and workload migration to other data center or to cloud
• IT leadership for the implementation of new systems, projects, upgrade etc

• Clients: VMWare, UTi Worldwide, Microsoft Inc., Ingram Micro
• Center End to end management of large projects within internal MICROSOFT and their data center, Planning, scheduling, creating WBS, controlling, execution and monitoring of large projects
• People management, KPI & KYI, skill development, appraisal rating
• RCA Management, coordination with technical teams, escalation handling of Competence (CoC) develops, Planning and management of IT server application team
• Planning, Mange Projects, Budget
• Vendors & Stakeholders
• Provide technology leadership and support to the team
• Excellent customer handling, attention to details, resolving critical customer incidents and problems

• Company Overview: Wipro Technologies, Lehman Brothers, Nikkociti Group
• System Administrator for UNIX Server
• Implementation of MBS Navision
• Incident, Problem, Service Request, Server setup, upgrade or decommission
• Wipro Technologies, Lehman Brothers, Nikkociti Group

Team Management, motivation, training, appraisal rating, KPI

Innovation, automation, process improvement

Team utilization, development, job rotation

IT Grovernance, Cobit (ECF), Risk Planning, DR Activity, Lean, Documentation