Debashish Roy

Motivated with engaging personality and flexibility approach. IT expertise in infrastructure and application landscape with multiple enterprise and digital domains. Good knowledge of cloud and the next gen technologies including, Technology consulting, ITSM, operation and project management. Successful track record in enhancing profitability through automation and process improvements. Excellent in leading large global team

• Date of Birth: 06/14/73
• Nationality: Indian
• Driving License: Yes

SECURING AND INCREASING PROFITYBILITY through

• Cost Effective Solution, Optimize and Consolidate Data Centers, Application
• Consolidation, Reduced Hardware Footprints
• Continues optimization in the data center results into increase data center efficiency by approx. 10-15% p.a.
• Data centers optimization through reduced hardware footprints up to 80%, reusability of hardware wherever necessary and decommissions of old devices
• Consolidate, upgrade and migrate application results into reduction of total cost of ownership, maintenance and license cost up to 20% p.a.
• cost reduction, productivity increases through Automation and Process
Improvements
• Identify, brainstorm and idea generation through various automation initiatives. Develop and automate processes and shown savings of $50M+
• Quality improvement and reduction of turn-around-time (TAT) for various tasks through automation which shown reduction of 55 FTE for the year.
• Quality improvement on existing process and addition of new steps (architectural peer review process) which results in 99% accuracy over solutions going to the client.
Stabilized the IT environment through SLA management, KPI, proper bucketing of tickets and people management
• Initial establishment of a total strategic planning for an account help to develop a plan for bucketing the incidents, creating KPI, regular call with customer and understand their pain point resulted stabilizing the IT environment and create a channel of win-win for both the clients and the vendors. Team management & development, motivating global team, resolving conflicts, identify and nourish talents, up to 12 direct and 150 indirect team management