Debra McQueen
Houston
Summary
Accomplished Childcare Director at Tender Loving Care Learning Center, adept in staff management and parental engagement, significantly enhanced care quality through innovative programs. Expert in safety regulations and child development, achieving national accreditation and improving parent satisfaction. Skilled in creating inclusive environments and fostering professional growth among staff. Diligent Childcare Director with 27 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet Texas licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth.
Overview
27
27
years of professional experience
Work History
Childcare Director
Tender Loving Care Learning Center
05.1997 - 05.2024
- Engaged with parents and families to build positive relationships for children to thrive.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Established strong relationships with parents through open communication and regular updates on child progress.
- Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Mentored team members to foster professional growth and enhance overall staff performance.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
- Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
- Achieved accreditation from national childcare organizations as a reflection of exceptional care standards.
- Conducted regular safety audits, ensuring a secure environment for children and staff alike.
- Attended approved training and continuing education courses to maintain certifications.
- Enhanced childcare quality by implementing innovative educational programs and activities.
- Developed staff training programs for effective team collaboration and increased service excellence.
Education
GED -
San Jacinto College
Houston, TX05.1980
Skills
- Safety regulations compliance
- Staff hiring
- Administrative Functions
- Staff Management
- Parental engagement
- Regulatory knowledge
Timeline
Childcare Director
Tender Loving Care Learning Center
05.1997 - 05.2024
GED -
San Jacinto College
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